Strategy and Operations Manager

EliseAINew York City, NY
Onsite

About The Position

EliseAI is looking for a Strategy and Operations Manager to join our team in a newly created role, tackling some of the following responsibilities: Guide and manage large and complicated pilot processes with new enterprise-level accounts Work cross functionally with Implementation, Customer Success, Engineering, and Product teams to lead the execution of pilots from start to finish Develop plans to manage key deliverables, providing updates on challenges and project status Keep project schedules on track, establishing and managing expectations while identifying potential timeline risks and addressing them proactively with clients or internal teams as needed Monitor project advancement and incorporate client feedback to facilitate ongoing enhancements Conduct deep discovery into their workflows and goals to drive to a clear ROI by the conclusion of their pilot

Requirements

  • 2-3 years of experience in management consulting or at an early stage startup
  • 1-2 years of experience leading client projects
  • Demonstrable ability to take ownership and accountability
  • Must thrive in working in a fast-paced environment
  • Ability to prioritize effectively and get things done in an unstructured environment
  • Willing to work in person at NYC headquarters 4-5 days a week

Responsibilities

  • Guide and manage large and complicated pilot processes with new enterprise-level accounts
  • Work cross functionally with Implementation, Customer Success, Engineering, and Product teams to lead the execution of pilots from start to finish
  • Develop plans to manage key deliverables, providing updates on challenges and project status
  • Keep project schedules on track, establishing and managing expectations while identifying potential timeline risks and addressing them proactively with clients or internal teams as needed
  • Monitor project advancement and incorporate client feedback to facilitate ongoing enhancements
  • Conduct deep discovery into their workflows and goals to drive to a clear ROI by the conclusion of their pilot

Benefits

  • Equity in the company in the form of stock options
  • Medical, Dental and Vision premiums covered at 100%
  • Fully paid parental leave
  • Commuter benefits
  • 401k benefits
  • Monthly fitness stipend
  • Unlimited vacation and paid holidays
  • Relocation packages
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