Strategy and Operations Lead, gTech Ads Programs

Google•London, NY

2h•$152,000 - $221,000

About The Position

The Strategy and Operations (S&O) team delivers strategic business insights, aligns cross-functional execution, and connects executive priorities to day-to-day operations. We partner closely with gTech, which provides customer-centric technical expertise, optimization, and troubleshooting to global advertisers and sales teams. Within this ecosystem, the gTech Ads Programs team specifically designs, implements, and governs the tiered service model for gTech Ads. As a member of the gTech Ads Strategy and Operations (gSO) team, you will partner with executive leadership and cross-functional stakeholders to define, launch, and drive critical strategic and operational initiatives. Working with vertical and central gSO teams, you will enable high-level business decision-making by structuring work plans and translating complex data into scalable operational solutions. In this role, you will lead regional and sector-level tier-sizing strategy for high-value Large Customer Sales (LCS) Platinum accounts, manage quarterly account swaps between LCS Platinum and Titanium tiers, and support tier upgrades for Google Customer Solutions (GCS) programs by evaluating incremental resource requirements. Additionally, you will design, pilot, and test sophisticated go-to-market (GTM) strategies that account for regional LCS priorities, service utilization, and service value. Your ultimate goal will be to formalize successful pilots into globally consistent GTM strategies that drive operational excellence, improve serviceability, and protect Google’s most critical sales relationships. The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Requirements

Bachelor's degree or equivalent practical experience.
6 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 3 years of experience with an advanced degree.

Nice To Haves

MBA.
Experience in project or program management, process improvements, business analysis.
Experience managing executive stakeholders, leading organization level strategic initiatives, and running business operations.
Experience in managing major strategic and operational projects across gTech Ads verticals.

Responsibilities

Be responsible for designing gTech Ads Service Delivery Strategy including developing globally consistent go-to-market motions, orchestrating playbooks and delivery frameworks.
Drive improved seller accessibility and simplicity in accessing gTech services.
Design and test program pilots for gTech Ads go-to-market strategies.
Partner closely with gTech Ads Enablement and Delivery Teams in designing and operationalizing the strategy.
Partner with gTech Ads Enablement on curating and governing the optimal services to accelerate product adoption and customer growth.