The Strategy and Execution Manager, SBA Lending

U.S. Bank • Pasadena, CA

3d • Onsite

About The Position

The SBA Lending Strategy and Execution Manager serves as a senior execution leader and trusted advisor to divisional leadership, responsible for translating strategy into measurable results as the division scales toward $1 billion+ in annual production. This role owns the strategic initiatives, operating cadence, and performance discipline of the division, ensuring growth, credit quality, operational capacity, and customer experience scale together. Reporting to the Division Head, with direct responsibility for cross functional delivery across Sales, Credit, Operations, Risk, Finance, Marketing, and Technology.

Requirements

• Master's degree, or equivalent work experience
• 10 or more years of experience in project management activities
• Two or more years of managerial experience
• Expert knowledge of assigned business line or functional area
• Demonstrated management and leadership skills
• Strong organizational and analytical skills
• Advanced knowledge of project management
• Ability to identify and resolve exceptions and to analyze data
• Excellent verbal and written communication skills
• Experience in banking, specialty finance, SBA lending, or regulated financial services.
• Familiarity with Salesforce, Power BI, or similar reporting tools
• Experience in strategy, business management, program management, consulting, or financial services leadership roles.
• Proven track record leading complex, cross‑functional initiatives in a regulated, matrixed environment.
• Strong analytical and financial acumen with the ability to translate data into executive‑ready insights.
• Executive presence and communication skills; able to influence without authority.
• High judgment, ownership mindset, and comfort operating with ambiguity.
• Experience scaling a platform or operating model during growth periods.

Responsibilities

• Translate divisional strategy into a clear portfolio of initiatives with defined outcomes, milestones, owners, and success metrics.
• Own execution discipline across high-priority initiatives tied to growth, operating efficiency, capacity expansion, and risk management.
• Anticipate execution risks, resource constraints, and interdependencies; proactively surface trade-offs and recommendations to leadership.
• Own divisional KPI governance and operating rhythm, including production, pipeline health, approvals, cycle times, capacity, and efficiency.
• Prepare executive-level dashboards, narratives, and recommendations for the Division Head and EVP.
• Ensure consistent, fact-based decision support and forward-looking visibility for leadership.
• Serve as the central coordination point across Sales, Credit, Operations, Risk, Finance, and Technology for strategic initiatives.
• Drive alignment on priorities, sequencing, and accountability in a complex, matrixed environment.
• Facilitate executive working sessions and steering discussions with clear framing and outcomes.
• Identify and drive opportunities to simplify, standardize, and scale processes as volume grows.
• Partner with Credit and Operations to improve throughput, predictability, and quality while protecting credit discipline.
• Support change management and adoption of new processes, tools, and operating rhythms.
• Build and manage a small strategy / execution team (1–3 resources expected within 12 months).
• Set expectations, coach performance, and establish a high-ownership, outcomes-driven culture.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager