Senior Associate, Strategy Analyst

Capital One•Toronto, ON

6d•CA$112,300 - CA$128,100•Hybrid

About The Position

Capital One Canada is looking for Strategy Analysts to join their team. This role involves combining deep data analytics with strategic decision-making to solve business problems. Strategy Analysts will have high ownership of their work, seeing projects through from beginning to end, and will gain exposure across the business to explore new skills and carve out their career trajectory. This role is designed for individuals energized by possibilities and who challenge themselves and their peers to think bigger, contributing to the company's global mission. As a Strategy Analyst, you will develop and apply analytical rigor, problem-solving skills, and critical thinking. You will be embedded within a cross-functional team, bringing strategies to life from conception and analytical business case building to in-market delivery. This includes measuring impact through testing and monitoring, and being accountable for customer and financial outcomes. Responsibilities include gathering and visualizing data, presenting findings, collaborating with experts in legal and technology, and influencing senior leadership. Technical tools used include SQL for data querying, spreadsheets and Python-based notebooks for data organization, Slides for presentations, and analytics tools like Tableau and Quicksight. Strategy Analysts are deployed across various business areas such as product design, fraud, customer acquisition, and customer management strategy. Analysts have the opportunity to rotate to different areas to build a well-rounded understanding of the business. Examples of work include developing and maintaining statistical models and credit policies for underwriting, developing defenses and policies to mitigate fraud losses, and developing strategies to test and scale new financial product offerings. The role includes participation in the Canada Analyst Development Program (CADP) during the first year, providing foundational training in product strategy, underwriting, fraud prevention, risk management, and customer lifecycle.

Requirements

2-5 years of experience, with an established history of leveraging analytical skills to effectively influence strategic decisions
A bachelor’s degree or higher
Experience working in a team environment, with a strong ability to collaborate effectively with others

Nice To Haves

Experience in coding (e.g. Complete SQL scripts, Python notebooks) and data visualization (e.g. Tableau, QuickSight).
Experience in analytical problem-solving.

Responsibilities

Perform modeling/analytics to assist and lead new product and pricing strategies for various lending products.
Develop direct-to-consumer marketing strategies and initiatives to support business growth objectives.
Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies.
Support and lead step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behaviour, creating risk models, and testing hypotheses using rigorous monitoring and analysis.