Strategies for Success Instructor: (WSS4)-Sequim/Hybrid

State of Washington•Clallam County – Sequim, WA

6d•Hybrid

About The Position

This position works in-person at the WorkSource Clallam County office in Sequim. This position will be eligible for at least 1 day of telework per week after training. The Employment Security Department (ESD) is seeking a dynamic, learner-centered facilitator (WorkSource Specialist 4) to deliver Strategies for Success (SFS) life-skills workshops and provide individualized employment support to job seekers across diverse backgrounds. The ideal candidate is an engaging instructor and empathetic coach who thrives on helping people build confidence, develop practical skills, and overcome barriers to employment. They create inclusive learning environments where participants feel respected, motivated, and supported and are skilled at tailoring instruction to different learning styles, navigating sensitive topics with care, and building strong relationships with customers, partners, and employers. The ideal candidate brings curiosity, patience, and professionalism to every interaction, with a commitment to equity, trauma-informed practice, and participant-centered service. About the Workforce Services Division: Workforce Services Division (WSD) is made up of three Lines of Business: WorkSource, Central Operations System Support, and Washington Service Corps (WSC). WSD administers the Labor Exchange (LEX), Migrant Seasonal Farmworker (MSFW), Veterans Services, Trade Adjustment Assistance (TAA), and WorkFirst programs for job seekers and employers in Washington and provides job seekers with referrals to partners providing Workforce Innovation & Opportunity Act (WIOA) adult, youth, and dislocated worker training and support services.

Requirements

2 years' experience as a WorkSource Specialist 3 or equivalent class within the Employment Security Department, or another state’s Employment Security agency.
OR 3 years of professional experience in workforce development, social or human resource services, public relations, or professional public contact work
OR A combination of education and/or relevant experience
The ability to take action to learn and grow
The ability to take action to meet the needs of others
Client Centered Service Delivery: Ability to conduct needs assessments, establish realistic goals, develop and manage service plans, address barriers through problem solving, and communicate effectively to guide and support clients
Public Engagement Skills: Proficiency in designing and delivering learning sessions for targeted job seekers, applying subject matter expertise (legal, financial, behavioral health), and using communication, empathy, problem solving, and adaptability to tailor coaching to diverse needs
Career Coaching and Follow-Up Expertise: Ability to provide ongoing workforce guidance and support customers through employment transitions
Employability Plan Development Expertise: Expertise in developing personalized career strategies that promote long-term growth and job readiness
Adaptability: Ability to adjust to evolving workforce responsibilities and effectively resolve challenges related to job placement and customer needs
Diversity, Equity, and Inclusion Expertise: Ability to maintain fair and accessible workforce programs

Responsibilities

Deliver intensive life-skills, personal development, and job-readiness workshops designed to help individuals enter or re-enter the workforce.
Guide participants through self-reflection, communication skills, problem-solving, and workplace expectations while helping them build confidence and resilience.
Provide both group instruction and individualized support, to include facilitating workshops, conducting orientations, assessing participant needs, and developing employment plans that align with labor market information and program requirements.
Provide coaching, case management, and referrals to help customers overcome barriers and stay engaged in their employment journey.
Lead group and individual orientations and workshops, providing clear information on program services, benefits, and eligibility.
Facilitate job-readiness activities, including job club sessions and workshops; share current labor market insights.
Provide each student with clear course expectations, evaluations, and timelines through well-developed topical outlines and approved syllabi and ensure all learning outcomes are met.
Deliver targeted Life Skills workshops to meet the needs of various populations.
Develop curriculum and deliver engaging instruction for a diverse student population.
Use a variety of instructional strategies to meet students’ needs, interests, and learning styles.
Monitor WorkSource program performance using agency reporting systems and prepare and distribute required program reports.
Ensure full compliance with state and federal case management protocols and data entry procedures.
Conduct staff-assisted job development, job matching, and follow-up activities.
Make job referrals and verify customer job search efforts.
Ensure customers understand and follow all employment and training requirements, expectations, and performance standards.
Build and maintain relationships with vendors and community partners and stay informed about available external resources and referral options.