Strategic Technology Vendor Partner Manager, Vice President

BlackRock•New York, NY

23d•$155,000 - $210,000•Hybrid

About The Position

BlackRock is seeking an experienced Strategic Technology Partner Manager to help shape and strengthen relationships with our most important technology partners. In this highly visible role, you will work closely with Enterprise Relationship Managers (ERMs), senior technology leaders, and key external executives to oversee a portfolio of strategic vendors that are critical to BlackRock's technology agenda. These partnerships represent significant commercial investment, operational importance, and long-term strategic value, making them central to how we innovate, scale, and deliver for our clients. In your role you will orchestrate an end-to-end strategic technology partner program to maximize business value, increase resilience, and ensure sustained performance from these partnerships. This includes driving vendor performance management, executive engagement, commercial strategy alignment, and governance for each relationship.

Requirements

Experienced Strategic Technology Partner Manager
Experience working closely with Enterprise Relationship Managers (ERMs), senior technology leaders, and key external executives
Experience overseeing a portfolio of strategic vendors
Experience driving vendor performance management
Experience with executive engagement
Experience with commercial strategy alignment
Experience with governance for vendor relationships
Experience with end-to-end vendor lifecycle management (onboarding, risk assessment, performance tracking, contract renewals, strategic reviews)
Experience implementing governance frameworks with QBRs and EBCs
Experience maintaining relationship artifacts (executive briefs, relationship maps, action logs, KPI scorecards)
Experience monitoring service delivery against SLAs and KPIs
Experience identifying and mitigating operational risks
Experience leading escalation and corrective action processes
Experience orchestrating senior-level engagement with strategic vendors
Experience preparing executive briefing materials and talking points
Experience driving commercial strategy for vendor engagements in partnership with Global Strategic Sourcing (GSS)
Experience overseeing contract negotiations and renewals
Experience working with Finance to track and forecast vendor spend and budget impact
Experience quantifying ROI of vendor-provided technology
Experience partnering with Technology Business Leads
Experience working with GSS (procurement), Legal, Risk (RQA & Tech Risk), and Compliance teams
Experience mentoring and managing junior team members
Experience refining organizational roles, recruiting talent, and defining success metrics for a new function

Nice To Haves

Strategic Vision & Innovation: Envisions how each vendor can contribute to BlackRock’s strategy and pushes for innovative collaboration.
Collaboration & Influencing: Navigates a complex organizational landscape with ease, bringing together colleagues from different departments to solve problems and capitalize on opportunities.
Executive Communication & Presence: Interacts confidently with senior leaders. Can represent BlackRock in high-stakes meetings with vendor CEOs or senior officials, projecting credibility and a partnership mindset.
Analytical Rigor & Accountability: Sets clear metrics for success (e.g., cost savings, performance improvements, risk reduction) and rigorously tracks progress.
Adaptability & Resilience: Thrives in a fast-paced environment and can adapt to changing priorities, such as shifting business needs or emerging technologies.

Responsibilities

Serve as the primary relationship manager for a set of BlackRock’s most strategic technology vendors, acting as a horizontal leader across the enterprise for these relationships, coordinating all interactions through a “single front door” to the vendor.
Develop a deep understanding of each vendor’s product offerings, roadmaps, and strategic fit, and drive alignment between the vendor’s capabilities and BlackRock’s technology strategy.
Oversee the full lifecycle of vendor management for your portfolio – from onboarding and risk assessment, through ongoing performance tracking, to contract renewals and strategic reviews.
Implement a formal governance framework with regular touchpoints such as Quarterly Business Reviews (QBRs) and executive steering meetings (EBCs) to review performance, risks, and opportunities.
Ensure that each vendor has up-to-date relationship artifacts (executive briefs, relationship maps, action logs, KPI scorecards) and that issues or escalations are promptly addressed and resolved.
Drive high service performance and resilience from each vendor.
Monitor service delivery against agreed SLAs and KPIs and hold vendors accountable for meeting BlackRock’s expectations for quality, reliability, and security.
Proactively identify and mitigate operational risks – ensuring vendors have robust continuity plans and that there are no single points of failure threatening our business.
If performance gaps or incidents occur, lead the escalation and corrective action process in partnership with technical teams and risk management (e.g. Technology Risk, Legal & Compliance) to protect BlackRock’s interests.
Orchestrate senior-level engagement with each strategic vendor.
Collaborate with designated Executive Sponsors ensure they are connected with vendor leadership at the right intervals.
Facilitate C-suite and even CEO-level connectivity for our largest partners as appropriate, making sure that BlackRock’s top leaders and the vendor’s executives have a clear line of sight into the relationship’s status and strategic direction.
Prepare executive briefing materials and talking points, highlighting key decisions, risks, and achievements in the partnership.
In close partnership with Global Strategic Sourcing (GSS), drive the commercial strategy for each vendor engagement.
Oversee contract negotiations, renewals, and any commercial escalations, aiming to achieve cost efficiencies and value-added services for BlackRock.
Work with Finance to maintain comprehensive visibility into vendor spend and budget impact.
Track and forecast the annual spend for each vendor, ensure expenses align with budgets, and quantify the ROI of vendor-provided technology.
Partner with Technology Business Leads to ensure vendor solutions and roadmaps meet the specific needs of our businesses.
Coordinate with business leads to identify opportunities for co-innovation or influence vendor product development to better support BlackRock’s requirements.
Work closely with GSS (procurement), as well as Legal, Risk (RQA & Tech Risk), and Compliance teams to navigate complex issues such as contract terms, regulatory requirements, and data security with vendors.
Mentor and manage junior team members dedicated to this program.
Provide direction and coaching to ensure the team executes effectively on coverage models, analytics, and day-to-day vendor interactions.
Play a role in the build-out of this new function, helping to refine organizational roles, recruit talent, and define success metrics.