Strategic Sourcing Travel Operations Senior Associate

RSM US LLP • Minneapolis, MN

1d • $77,700 - $128,200

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
RSM US LLP is actively searching to add a Travel Operations Senior Associate to our firm's Strategic Sourcing team! The Travel Operations Senior Associate is responsible for supporting the firm’s global travel program through travel support, operational process improvement, reporting, policy compliance, and vendor management. This role serves as a key liaison between travelers, the firm’s travel management company, and internal stakeholders to ensure a seamless and cost-effective travel experience while maintaining adherence to firm policies.

Requirements

• Bachelor’s degree in related field or the equivalent through a combination of education or work experience.
• Basic knowledge of Outlook, Word, Excel, PowerPoint, and Copilot
• Can-do approach and problem-solver who can respond quickly, concisely, and expeditiously
• 3-5 years travel experience
• Experience negotiating contract terms and conditions, recognizing specific needs for travel provider contracts
• Proven cost-benefit experience and savings in travel negotiations
• Superior oral and written communication skills
• Ability to interact effectively with all levels of the organization and with vendors
• Exceptional listening skills

Responsibilities

• Manage and support the firm's day-to-day travel program, ensuring seamless execution of travel policies, processes, and services as well as a positive traveler experience.
• Serve as the primary point of contact for travelers, arrangers, and key stakeholders, providing guidance and resolving inquiries in a timely manner.
• Partner closely with the Travel Management Company (TMC) to address booking, ticketing, and traveler servicing issues, driving efficient and effective resolutions.
• Support preferred supplier relationships (airline, hotel, ground transportation, meal, and other travel)
• Support guest travel for interview candidates, pre-employment hires, and expats
• Other duties as assigned

Benefits

• Flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.
• Discretionary bonus based on firm and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior