Strategic Solutions Director

Axion • New York, NY

1d

About The Position

Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly identify, thoroughly investigate, and effectively resolve quality issues while simultaneously elevating customer experiences and outcomes.
As trailblazers in end-to-end quality intelligence, we're setting new industry standards. Our innovative approach enables industrial, aerospace, consumer, and medtech manufacturers to harness the power of quality and post-market data, driving down costs and boosting business performance.
Our vision extends beyond mere problem-solving; we're committed to reshaping the future of manufacturing. By seamlessly integrating advanced AI technology with deep industry expertise, Axion Ray is paving the way for smarter, safer, and more efficient production processes across diverse sectors.
Backed by leading investors, including Bessemer Venture Partners, Amplo, Boeing, and RTX Ventures, Axion Ray is poised to lead the quality revolution in manufacturing.
Axion Ray is looking for a Strategic Solutions Director who can own the business and commercial outcome with our customers — not just the work. You are the senior relationship and commercial owner on your accounts, responsible for growth, retention, and making sure Axion Ray’s value is impossible to ignore.

Requirements

• 4-8+ years of experience in strategic account management, enterprise consulting, or customer success leadership.
• Demonstrated success driving commercial outcomes: renewals, expansion, and revenue growth.
• Track record of managing senior executive relationships at complex organizations.
• Experience leading pilot-to-production conversions in enterprise or industrial environments.
• Ability to orchestrate cross-functional teams toward shared commercial and delivery objectives.
• Strong commercial instincts and the ability to build and execute account strategies independently.

Nice To Haves

• Manufacturing, supply chain, or industrial AI experience is a plus.

Responsibilities

• Own senior customer relationships and account strategy end to end.
• Drive commercial outcomes including renewals, expansion, and revenue targets.
• Lead pilot-to-production conversion, ensuring customers move from experimentation to operational scale.
• Orchestrate cross-functional alignment across the account and manage junior resources.

Benefits

• Work with cutting-edge AI technology making a tangible impact in manufacturing
• Collaborative, mission-driven team and supportive leadership
• Generous time off
• Competitive compensation, equity, and benefits
• Lunch stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed