Strategic Sales Representative

Puffer-Sweiven•Stafford, TX

14h

About The Position

The Strategic Sales Representative will manage and grow relationships within an assigned portfolio of industrial customer accounts. This role involves developing and executing account growth strategies to increase share-of-wallet and customer retention. The representative will proactively engage existing and prospective customers through various communication channels, including phone, email, video conferencing, and periodic in-person visits. The primary focus is to identify, qualify, and pursue opportunities for regulators, control valves, isolation valves, actuators, and related services, while establishing credibility and building trusted advisor relationships with key customer stakeholders. The role requires uncovering customer needs, identifying potential roadblocks, and developing solutions that drive customer value and business growth. Collaboration with outside sales personnel, application engineers, service teams, and operations personnel is essential for delivering comprehensive customer solutions. The representative will follow up on quotations and proposals to maximize sales conversion, develop strong product, application, and industry knowledge, and utilize Salesforce and other business tools for opportunity management. Providing timely responses, maintaining high customer satisfaction, assisting in pricing strategies, and maintaining accurate records and sales forecasts are also key responsibilities. Adherence to all company safety policies and procedures is mandatory.

Requirements

BS/BA degree, engineering or associated technical degree preferred.
A minimum of 1-3 years proven inside sales experience, including selling products and/or services via phone or email, converting prospects remotely, and managing multiple high touch transactions.
Experience with sizing and selecting control valves, regulators, isolation valves, actuators is strongly preferred.
Strong desire to grow business and exceed performance objectives.
Strategic thinker capable of identifying customer trends, opportunities, and competitive threats.
Strong relationship-building and customer engagement skills.
Excellent communication and presentation abilities.
Effective prospecting and opportunity development skills.
Ability to balance customer retention activities with growth initiatives.
Strong problem-solving and consultative selling skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong organizational and follow-through skills.
Self-motivated with a high level of accountability and initiative.
Comfortable discussing technical products and applications with engineering, operations, procurement, and maintenance personnel.

Responsibilities

Manage and grow relationships within an assigned portfolio of industrial customer accounts.
Develop and execute account growth strategies to increase share-of-wallet and customer retention.
Proactively engage existing and prospective customers through phone, email, video conferencing, and periodic in-person visits.
Identify, qualify, and pursue opportunities for regulators, control valves, isolation valves, actuators, and related services.
Establish credibility and build trusted advisor relationships with key customer stakeholders.
Uncover customer needs, identify potential roadblocks, and develop solutions that drive customer value and business growth.
Collaborate with outside sales personnel, application engineers, service teams, and operations personnel to deliver customer solutions.
Follow up on quotations, proposals, and open opportunities to maximize sales conversion.
Develop strong product, application, and industry knowledge to effectively support customer requirements.
Utilize Salesforce and other business tools to manage opportunities, customer activities, and sales processes.
Provide timely responses to customer requests and maintain a high level of customer satisfaction.
Assist in developing pricing strategies and recommendations to support business objectives.
Maintain accurate records, activity reports, and sales forecasts.
Follow all company safety policies and procedures.