Strategic Relationship Manager

Altametrics • Costa Mesa, CA

1d • Hybrid

About The Position

We are seeking a driven and relationship-focused Strategic Relationship Manager to support growth across the restaurant and hospitality technology space. This role is ideal for someone with strong restaurant operations knowledge and a proven ability to sell, consult, and build long-term partnerships with restaurant operators and multi-unit organizations. You will be responsible for identifying business opportunities, managing client relationships, and delivering technology-driven solutions that improve operational performance, efficiency, and profitability.

Requirements

• Strong understanding of restaurant operations, including labor management, food cost controls, inventory management, scheduling, and profitability drivers.
• Proven ability to build and maintain relationships with restaurant operators, franchisees, multi-unit leaders, and executive stakeholders.
• Demonstrated success identifying business challenges and recommending solutions that improve operational performance and profitability.
• Self-motivated with a positive attitude, growth mindset, and strong problem-solving abilities.
• Experience using CRM platforms to manage customer interactions, opportunities, and follow-up activities.
• Willingness to travel up to 50% throughout the United States for client meetings, trade shows, and industry events.
• Strong organizational skills with the ability to manage multiple accounts, projects, and priorities simultaneously.
• Excellent communication, presentation, and interpersonal skills, with the ability to engage audiences ranging from restaurant managers to C-level executives.
• Experience selling or supporting restaurant technology solutions such as POS, labor management, payroll, inventory, scheduling, accounting, or back-office systems
• Positive attitude, growth mindset, and strong problem-solving abilities.

Responsibilities

• Identifying business opportunities
• Managing client relationships
• Delivering technology-driven solutions that improve operational performance, efficiency, and profitability
• Generating and developing new business opportunities through networking, referrals, outbound outreach, trade shows, and industry events
• Conducting both virtual and in-person meetings, presentations, and product demonstrations
• Generating your own leads

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed