Strategic Project Lead, Enterprise Human Data

Mercor•San Francisco, CA

5d•$120,000 - $200,000•Onsite

About The Position

The world's leading enterprises partner with Mercor to scale the expert human data behind the AI they deploy. As an SPL, Enterprise HD, you will drive the tactical execution of multi-million-dollar projects, build deep client relationships with AI, data, and technical leaders across industries, orchestrate the work of 1,000+ contributors, and ensure flawless operational execution under demanding timelines. This is a hands-on operations role for candidates excited by process optimization, rapid iteration, and high-intensity problem solving. Mercor is an early-stage startup that operates with intensity, meaning occasional responsiveness on weekends and always holding a high bar for output. The upside, including performance incentives, career trajectory, and meaningful equity, reflects this intensity.

Requirements

Background in consulting, finance, startups, or other operationally intense environments.
Strong analytical and communication abilities.
Proven track record of managing complex projects.
Comfortable working directly with high-profile clients.
Excited by “gritty” process optimization and large-scale execution.

Responsibilities

Design and manage end-to-end data pipelines, from customer specifications to final delivery.
Diagnose bottlenecks, restructure workflows, and implement solutions that improve quality, throughput, and cost-efficiency.
Act as the primary point of contact for the AI, data, and technical teams at leading enterprises.
Deliver clear, consistent reporting and proactively anticipate client needs.
Build long-term trust and identify opportunities for expansion.
Manage 1,000+ distributed contributors in Slack-based workspaces.
Source, vet, train, and performance-manage domain experts.
Maintain high execution standards across all stages of production.
Run daily internal syncs (“war rooms”) to stay ahead of issues.
Provide regular, transparent progress updates to customers.