Strategic Programs Director

‎ConnectWiseUSA Remote - OR, OR
Hybrid

About The Position

The Strategic Programs Director serves as a trusted advisor and strategic partner to senior leadership, driving alignment across key initiatives and ensuring operational excellence. This role is responsible for orchestrating strategic planning, managing cross-functional programs, and enabling executive decision-making through effective governance and communication.

Requirements

  • Ability to manage large projects and processes independently with limited supervision
  • Recognized expert in applicable work area
  • Ability to situationally adapt and understand new technology/processes as per business needs
  • Proactive leader with strong business acumen, exceptional organizational skills, and the ability to influence across all levels of the organization.
  • Bachelor’s degree in related field or equivalent business experience
  • 8+ years of relevant experience

Responsibilities

  • Partner with executive leadership to define and communicate strategic priorities, goals, and success metrics.
  • Translate high-level strategies into actionable plans and ensure alignment across departments and teams.
  • Monitor progress against strategic objectives and provide insights to adjust course as needed.
  • Facilitate strategic planning sessions and ensure outcomes are documented and tracked.
  • Establish and manage the rhythm of the business, including leadership meetings, quarterly business reviews, and annual planning cycles.
  • Develop and maintain governance frameworks to ensure accountability and transparency in decision-making.
  • Drive operational efficiency by identifying and resolving bottlenecks in processes and workflows.
  • Prepare executive-level reporting and dashboards to support data-driven decisions.
  • Lead cross-functional strategic programs from initiation through execution, ensuring delivery on time and within scope.
  • Develop program plans, manage resources, and mitigate risks to ensure successful outcomes.
  • Coordinate with internal and external stakeholders to align efforts and resolve issues.
  • Continuously improve program management practices and tools to enhance effectiveness.
  • Act as a thought partner to the executive team, providing strategic counsel and operational support.
  • Enable leaders to focus on high-impact priorities by managing communications, follow-ups, and delegated initiatives.
  • Support executive visibility and engagement through preparation of presentations, briefings, and stakeholder communications.
  • Foster a culture of collaboration, accountability, and continuous improvement across leadership teams.
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