EAP - Strategic Product Specialist

S&P Global•New York, NY

22d

About The Position

The Strategic Product Specialist is the key product person covering Securities Finance (SF) and ETF & Benchmarking Solutions (EBS) product groups with primary focus on client needs. These products are used by institutional investors, buyside, and sellside market professionals. Our data and services allow users to optimize their trading performance/efficiency, enhance investment decisions, undertake quantitative & academic research, and market benchmarking. We are seeking a highly sociable individual with a passion for building relationships and fostering connections. The ideal candidate thrives in dynamic environments, enjoys meeting new people, and excels at creating and maintaining a robust professional network. This person should possess excellent communication skills, a proven proactive approach to networking and take the initiative around industry engagement and events. The key attributes of the SPS include: Client-Centric Expertise: The SPS must possess strong interpersonal skills, ensuring effective communication with clients while providing technical insights across SF & EBS products. Industry Expertise: Understanding the workflows of Securities Finance and Delta One products. Market Insight: An understanding of how S&P Global – SF & EBS data products inform client decision-making. This includes staying updated on product developments and market trends. Collaborative Approach: The SPS collaborates with Sales and Product Management teams, ensuring alignment in strategy and service delivery. Communication/Analytical Skills: The ability to communicate usage trends and feedback is essential for enhancing client experiences and identifying growth opportunities

Requirements

Proven experience of at least 2-5 years in Securities Finance or delta one products environment.
Fluent English.
Ability to think critically and solve complex problems.
Convey intricate market/product concepts clearly.
Business quality written correspondence.
Proficient excel and other Microsoft tools
This role is limited to persons with indefinite right to work in the United States.

Responsibilities

Maintain an in-depth understanding of the company’s products, including their capabilities, limitations, and future development roadmaps.
Understand the landscape of competing products and how to stay ahead of them.
Understand the local business environment, industry trends, needs of customers, uncover inefficiencies and translate these into product ideas.
Engage with existing customers on market events & news, research, assist on technical product requirements and enhancements
Identify and advocate for new commercial opportunities based on client interest, collaborating with product heads to drive revenue growth
Arrange regular client reviews to update on product development, providing necessary training and demonstrations, information sharing, idea generation.
Data analysis to identify trends and opportunities to enhance or expand the client product experience.
Monitor client subscription size and strive to expand this through regular client interactions.
Work with Sales, and the product leadership to determine the focus and priorities across customer segments and the services and drive the execution of the strategy.
Provide product demos and other pre-sales activities, e.g. presenting product information and trial support.

Benefits

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

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