Strategic Partnerships Account Lead

Traba • New York, NY

15d • $140,000 - $160,000

About The Position

Traba’s mission is to empower businesses and workers to reach their full productivity and potential. Traba is a technology company that is revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. By connecting both, new levels of productivity, earning potential, and avenues for growth are unlocked. We’re proud to be backed by the world’s best investors, such as Founders Fund, Khosla Ventures, and General Catalyst.
We’re seeking an experienced operator to own and grow relationships with our largest enterprise customers.
This role sits at the intersection of client leadership and marketplace execution. You will serve as the face of Traba to senior operators at leading light industrial companies, while coordinating cross-functional teams internally to ensure operational excellence and long-term partnership growth.

Requirements

• Bachelor's degree in commerce, business, finance, engineering, or a related field, or equivalent work experience.
• 5–8+ years of experience in enterprise account management, strategic partnerships, or post-sale leadership roles
• Proven ability to influence senior stakeholders
• A methodical, process-driven mentality that is focused on both accuracy and efficiency.
• An eagerness to roll up your sleeves and get into the details of processes.
• High EQ and a resilient mentality that allows you to quickly overcome challenges and setbacks.
• Exceptional communication skills and an ability to thrive in fast-paced environments under pressure.
• Excellent organization, time management, and prioritization skills.

Nice To Haves

• Experience at high-growth B2B tech companies (Flexport, Uber, DoorDash, Toast, etc.)
• Background in logistics, supply chain, or industrial environments
• Experience running executive QBRs
• Familiarity with data tools (SQL, Retool, dashboards)

Responsibilities

• Own Enterprise Relationships: Build trusted relationships with senior operations leaders across our largest customers. Lead business reviews, performance discussions, and strategic planning conversations to expand our largest customer accounts.
• Be a Consultative Expert: Travel to clients, immerse yourself in their operations, and become a trusted advisor in areas like staffing, logistics, supply chain, and distribution.
• Lead Operational Excellence: Master Traba’s daily operations and drive excellence by optimizing processes that keep our marketplace running smoothly.
• Act as the Internal Quarterback: Partner closely with Worker Operations, Sales, Product, and Engineering to ensure seamless execution. Align incentives, manage trade-offs, and advocate for your customers internally.
• Product Adoption: Drive product adoption amongst our clients by becoming an expert on their needs and processes so you can offer mutually beneficial solutions to any challenges.
• Drive Growth & Retention: Identify expansion opportunities, improve product adoption, and deepen long-term partnerships.

Benefits

• 📈 Start-up equity
• 💰 Competitive Salary
• 🩺 100% Paid health, dental & vision coverage
• 🍽️ Dinner Provided via DoorDash, free DashPass & stocked kitchen for NY employees
• 🚍 Commuter benefit
• 🏋🏽 Gympass Benefit
• ✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level