Strategic Partner Success Director (US Remote)
About The Position
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Strategic Partner Success Director is a high-impact, individual contributor role focused on driving new business through strategic partnerships. This person will own and grow key highly engaged revenue generating partner relationships, primarily with enterprise organizations with $5B+ in overall company size, while building new executive-level connections within large HCM and HR technology ecosystems. This role is hands-on and influence-driven, requiring strong executive presence, the ability to tell a compelling story, and the grit to turn relationships into revenue.
Requirements
- Bachelor's degree or equivalent work experience. Preferred in Business, Marketing or related fields.
- 15+ years in strategic partnerships, alliances, or channel management, preferably in SaaS or HR Tech.
- Demonstrated success in driving partner-sourced revenue growth.
- Strong leadership, organizational, and project management skills.
- Executive presence and ability to influence cross-functional and external C-level stakeholders.
- Strategic and creative thinker with a bias for action.
- Excellent written and verbal communication skills.
- Familiarity with HR Tech space, preferably within HCM Solutions.
- Comfortable navigating ambiguity and building momentum in evolving or early-stage partner relationships.
- Open to travel as required.
Nice To Haves
- Experience with partner enablement tools and co-selling frameworks.
- Analytical mindset with proficiency in CRM and reporting tools.
- Strong negotiation, conflict resolution, and problem-solving skills.
- Team player with a collaborative approach.
Responsibilities
- Partner Relationship Management
- Oversee and grow relationships with top-tier strategic partners, ensuring alignment with business objectives and executive-level stakeholders.
- Develop and execute joint business plans, co-selling, and co-marketing initiatives.
- Lead integration and enablement’s projects between partner and internal teams
- Proactively identify and develop new strategic partner relationships aligned to revenue growth.
- Revenue Growth & Performance
- Achieve new business targets through partner-led initiatives.
- Monitor partner performance, pipeline contribution, and ROI; provide actionable insights and recommendations for leadership.
- Strengthening win rates through active collaboration with Sales on partner- influenced opportunities.
- Internal Collaboration
- Act as the primary liaison between partners and internal teams (Sales, Marketing, Product, Client Success, Legal).
- Coordinate enablement programs and ensure partner strategies are embedded in go-to-market playbooks and sales execution.
- Operational Excellence
- Maintain accurate partner data in CRM and dashboards.
- Lead quarterly business reviews and ensure contractual compliance.
- Attend industry and vertical trade shows & events as needed
- Perform additional responsibilities as required.
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What This Job Offers
Job Type
Full-time
Career Level
Director
