Partner Success Director

Button Commerce•New York, NY

3d•$140,000 - $180,000•Hybrid

About The Position

This role is based in either New York City (hybrid, in-office Tuesday–Thursday) or Denver, CO (remote). AS A DIRECTOR, PARTNER SUCCESS, YOU WILL: Own strategic partnerships with key Button partners Develop deep expertise in partners’ business models, KPIs, and growth strategies to drive retention and expansion Lead executive business reviews that position Button as a mission-critical growth partner Own and deliver against quarterly and annual revenue targets across a portfolio of enterprise accounts Build and execute multi-quarter strategic account plans that mitigate risk and unlock expansion Scale a high-performing upsell pipeline for marketing placements across publisher inventory Partner cross-functionally with Sales, Product, Engineering, Solutions Engineering, Finance, and Legal to accelerate monetization and partner impact Lead and develop a high-performing team, setting a high bar for accountability, operational rigor, and partner experience Establish best-in-class account management processes and forecasting discipline Act as the voice of the partner internally, influencing roadmap decisions through market insight and actionable feedback Help oversee complex technical implementations to ensure seamless execution and adoption of new products Position Button as a critical growth engine within the creator and affiliate economy

Requirements

7+ years of experience in strategic account management, partnerships, or revenue roles within B2B, adtech, martech, or performance marketing environments
3+ years of people management experience, with a track record of building and scaling high-performing teams
Demonstrated success owning and exceeding revenue targets across enterprise accounts
Experience influencing executive and C-level stakeholders with credibility and strategic insight
Strong commercial acumen and negotiation expertise
Exceptional analytical skills with the ability to translate data into compelling executive narratives
Experience driving cross-functional initiatives
A bias for action paired with operational rigor and attention to detail
Creative, strategic thinking aligned with Button’s values: Learn & Grow, Experiment, Adapt, and Deliver

Responsibilities

Own strategic partnerships with key Button partners
Develop deep expertise in partners’ business models, KPIs, and growth strategies to drive retention and expansion
Lead executive business reviews that position Button as a mission-critical growth partner
Own and deliver against quarterly and annual revenue targets across a portfolio of enterprise accounts
Build and execute multi-quarter strategic account plans that mitigate risk and unlock expansion
Scale a high-performing upsell pipeline for marketing placements across publisher inventory
Partner cross-functionally with Sales, Product, Engineering, Solutions Engineering, Finance, and Legal to accelerate monetization and partner impact
Lead and develop a high-performing team, setting a high bar for accountability, operational rigor, and partner experience
Establish best-in-class account management processes and forecasting discipline
Act as the voice of the partner internally, influencing roadmap decisions through market insight and actionable feedback
Help oversee complex technical implementations to ensure seamless execution and adoption of new products
Position Button as a critical growth engine within the creator and affiliate economy

Benefits

Button’s total compensation package includes a base salary competitive with what is offered by similar companies in major US markets.
The salary range for this role in the United States is expected to be between $140,000 - $180,000 plus bonus (offered salary is based on a number of factors including skills and experience relative to the job description listed above).
In addition, Button provides employees with a 401(k) plan and automatically contributes 3% of an employee’s salary annually.
We also want our employees to be well-rested and live balanced lives–Buttonians enjoy unlimited time off (including birthdays off) and periodic Mental Health Weeks which allow the entire company to take a breath and recharge, as well as an employee assistance program.
For many of the health, vision, and dental insurance plans offered by Button, the company covers 100% of the premiums for employees and 75% for dependents.
Button offers all employees and their dependents complimentary memberships to One Medical as well as a monthly stipend for mobile phone/internet and an annual lifestyle stipend.
Button also offers employees in select markets “All Access” memberships to WeWork as well as regular “coworking days” and social events.
Most of all, Button offers our employees the opportunity to live our company values–Learn & Grow, Experiment, Adapt, and Deliver–and to be a part of an incredible team of humans working together to build a better internet, fueled by commerce.
Button is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work—regardless of who you are or where you come from.
We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
Button is an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.