Strategic Partner Success Director

First AdvantageAtlanta, GA
1d$130,000 - $150,000

About The Position

The Strategic Partner Success Director is a high-impact, individual contributor role focused on driving new business through strategic partnerships. This person will own and grow key highly engaged revenue generating partner relationships while building new executive-level connections within large HCM and HR technology ecosystems. This role is hands-on and influence-driven, requiring strong executive presence, the ability to tell a compelling story, and the grit to turn relationships into revenue.

Requirements

  • Bachelor's degree or equivalent work experience. Preferred in Business, Marketing or related fields.
  • 5+ years in strategic partnerships, alliances, or channel management, preferably in SaaS or HR Tech.
  • Demonstrated success in driving partner-sourced revenue growth.
  • Strong leadership, organizational, and project management skills.
  • Executive presence and ability to influence cross-functional and external C-level stakeholders.
  • Strategic and creative thinker with a bias for action.
  • Excellent written and verbal communication skills.
  • Familiarity with HR Tech space, preferably within HCM Solutions.
  • Comfortable navigating ambiguity and building momentum in evolving or early-stage partner relationships.
  • Open to travel as required.

Nice To Haves

  • Experience with partner enablement tools and co-selling frameworks.
  • Analytical mindset with proficiency in CRM and reporting tools.
  • Strong negotiation, conflict resolution, and problem-solving skills.
  • Team player with a collaborative approach.

Responsibilities

  • Oversee and grow relationships with top-tier strategic partners, ensuring alignment with business objectives and executive-level stakeholders.
  • Develop and execute joint business plans, co-selling, and co-marketing initiatives.
  • Lead integration and enablement’s projects between partner and internal teams
  • Proactively identify and develop new strategic partner relationships aligned to revenue growth.
  • Achieve new business targets through partner-led initiatives.
  • Monitor partner performance, pipeline contribution, and ROI; provide actionable insights and recommendations for leadership.
  • Strengthening win rates through active collaboration with Sales on partner- influenced opportunities.
  • Act as the primary liaison between partners and internal teams (Sales, Marketing, Product, Client Success, Legal).
  • Coordinate enablement programs and ensure partner strategies are embedded in go-to-market playbooks and sales execution.
  • Maintain accurate partner data in CRM and dashboards.
  • Lead quarterly business reviews and ensure contractual compliance.
  • Attend industry and vertical trade shows & events as needed
  • Perform additional responsibilities as required.
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