Strategic Partner Manager

Artera • Santa Barbara, CA

1d • $98,000 - $135,000 • Hybrid

About The Position

Artera is seeking a Strategic Partner Manager who will own the full portfolio of Artera's strategic vendor and integration partner relationships. The job is to transform Artera from a customer to a strategic priority for every vendor and partner we depend on — and to professionalize how we manage, scale, and deliver value for customers from our partner ecosystem.
Artera's platform sits at the center of a complex web of technology partners — EHR, CPaaS, cloud infrastructure, integration middleware, and partner ecosystem vendors. In its partner ecosystem alone, 60+ HCIT SaaS vendors work with Artera to deliver patient communications for shared customers on its messaging rails. Today, these relationships are managed across multiple people with no single point of accountability. That changes with this role.
This is a hands-on, externally facing role reporting to the Chief Product & Strategy Officer. You will work cross-functionally with Product, Integration Engineering, Sales, Delivery, and Corporate Strategy — but the relationships and outcomes are yours.

Requirements

• Experience: 4–8+ years in partner management, technical program management, solutions / implementations, or a comparable role
• Industry Experience: Working knowledge of the U.S. healthcare IT ecosystem — EHRs, middleware, point solutions, patient engagement
• Strategic Relationship Experience: Experience working with integration vendors, EHRs, and/or interoperability programs
• Technical Proficiency: Familiarity with API-based integrations and third-party systems
• Operational Intelligence: Strong project management experience – ability to manage multiple workstreams and drive end-to-end execution across stakeholders simultaneously

Nice To Haves

• Familiarity with HL7/FHIR and healthcare integration standards
• Background in enterprise SaaS and/or digital health
• Track record of structuring and negotiating partnership agreements
• Prior experience working at or with telecom and/or EHR vendors

Responsibilities

• Strategic Partnerships: Manage and scale high-value relationships across EHR, CPaaS, cloud infrastructure, and marketplace categories; maintain direct vendor leadership access to bypass standard support queues.
• Technical Bridge: Oversee the integrity and performance of all external technical integrations in partnership with internal stakeholders.
• Interoperability Management: Direct technical relationships with interoperability and EHR vendors to ensure seamless, reliable data flow.
• Ecosystem Operations: Scale marketplace onboarding by developing a standardized Partner Playbook, reducing internal stakeholder manual involvement.
• Cross-Functional Leadership: Drive complex programs with internal and external stakeholders, managing end-to-end execution from joint planning to executive reporting.

Benefits

• Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more!
• Career development - Manager development cohorts, employee development funds
• Generous time off - Company holidays, Winter & Summer break, and flexible time off
• Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed