Strategic Partner Manager, Scaled Partnerships, YouTube

Google•Los Angeles, CA

9h•$73,500 - $103,000

About The Position

As a Strategic Partner Manager (SPM), you will manage a portfolio of YouTube creators who are critical to our business objectives. You will drive product adoption and optimization across YouTube’s platform priorities while also assessing creators needs and goals, crafting a plan to grow their channel, and delivering insights and strategy to enable their success on YouTube. You will deliver against partner performance metrics and core program Key Performance Indicators (KPIs) to drive maximum impact. You will collaborate with cross-functional partners across the YouTube business. In this role, you will grow in a fast-moving environment, and you will be building a working understanding of YouTube internal processes, products, and teams. You will support your team in deepening relationships with key partners and creators, helping them optimize and adopt features, enabling YouTube to be successful. You will be developing your skills in relationship-building, negotiation, project management, and collaboration, focusing on tasks that contribute to your team's and organization's goals. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Requirements

Bachelor's degree or equivalent practical experience.
2 years of experience in partnerships, working with creators.
Experience in the video, media, or entertainment industry, including experience as a YouTube creator or working with partners or creators.
Experience in an external-facing customer interaction role within customer support, sales, or relationship development.

Nice To Haves

Experience in project management using project execution frameworks.
Ability to interact comfortably with stakeholders at all levels of an organization, as well as influencing cross-functionally.
Ability to analyze data and insights and translate in an external-friendly, actionable way.
Objection handling, managing sensitive communication, and agreement negotiation.
Effective problem-solving skills and proven track record of proactively improving processes.
Excellent communication, presentation, planning and time/pipeline management skills, with strong attention to detail.

Responsibilities

Manage a scaled portfolio of YouTube partners toward strategic goals, including established scaled strategic relationships with partners through different engagement types.
Drive product adoption, optimization across YouTube priorities and support creators in their content, business generation and viewership goals.
Ensure your partner portfolio complies with YouTube’s community guidelines and business generation policies and support them in navigating YouTube’s support and operations teams.
Engage with and understand the latest features, policies, and platform improvements to help partners succeed.
Manage project initiatives to grow emerging creators, including workshops, events and other scaled initiatives.