Strategic Partner Coordinator

Greenway HealthRemote,

About The Position

As a Strategic Partner Coordinator, you will support the growth and success of Greenway’s strategic partnerships and marketplace solutions. In this entry-level role, you will assist in managing partner relationships, selling cross-functional efforts, and helping drive initiatives that enhance Greenway’s product offerings and customer value. You will work closely with Strategic Partner Managers and internal stakeholders across Sales, Marketing, Product, Legal, Compliance, Support, and Finance to ensure successful partner engagement and execution. This role is ideal for someone early in their career who is eager to grow in healthcare technology, partnerships, and go-to-market strategy.

Requirements

  • Entry-level role
  • Eager to grow in healthcare technology, partnerships, and go-to-market strategy
  • Customer-facing role
  • Ability to maintain compliant agreements and processes
  • Ability to regularly analyze sales performance against business case expectations
  • Ability to use P&L statements to assess profitability and guide strategic decisions
  • Ability to manage partner contracts and ensure alignment with sales goals
  • Ability to monitor solution revenues and profitability
  • Ability to facilitate resolution of partner or customer inquiries
  • Ability to stay current on healthcare integration technologies and support models
  • Ability to research market trends, competitor activities, and customer feedback
  • Ability to develop and maintain strong relationships with key customers and partners
  • Ability to identify and pursue new market segments

Nice To Haves

  • Experience with Spotdraft

Responsibilities

  • Support partners in identifying new partnership opportunities and expansion initiatives.
  • Assist with tracking leads, selling opportunities, and revenue performance related to marketplace and strategic partners.
  • Serve as the primary point of contact for partners and customers, ensuring their satisfaction and success with Greenway’s products and services.
  • Foster strong executive alignment with business partners, focusing on joint business outcomes and long-term collaboration.
  • Design and execute targeted campaigns to educate partners and customers about Greenway’s offerings, strategic initiatives, and value propositions.
  • Help coordinate partner-related sales campaigns by preparing materials, updating documentation, and ensuring internal teams have accurate partner information.
  • Participate in partner and customer meetings as needed, document action items, and ensure follow-through on commitments.
  • Maintain compliant agreements and processes, protecting both Greenway and its clients.
  • Regularly analyze sales performance against business case expectations, using P&L statements to assess profitability and guide strategic decisions.
  • Use Spotdraft to manage partner contracts and ensure alignment with sales goals.
  • Partner with Finance and Sales to monitor solution revenues and profitability, leveraging P&L analysis.
  • Help facilitate resolution of partner or customer inquiries by connecting the appropriate internal teams and tracking issue resolution.
  • Stay current on healthcare integration technologies and support models to better serve customers.
  • Continuously research market trends, competitor activities, and customer feedback to identify new opportunities.
  • Develop and maintain strong relationships with key customers and partners, acting as their advocate within Greenway.
  • Identify and pursue new market segments, tailoring strategies to maximize customer acquisition and retention.
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