Strategic Operations Specialist

MSB Consulting Engineers•Metairie, LA

2d•Hybrid

About The Position

At MSB Consulting Engineers, operational excellence is built through consistency, accountability, trusted relationships, and careful attention to the details that protect and support our business. The Strategic Operations Specialist serves as a trusted operational partner to executive leadership, providing stewardship over critical operational processes that allow leaders to focus on serving clients, developing employees, and growing the business. While this position has no direct supervisory responsibility, it has broad organizational impact through coordination of strategic operational initiatives, contract administration, corporate compliance, risk management support, executive projects, and other business-critical processes. This role is ideal for someone who enjoys bringing order to complexity, solving problems before they become issues, and understanding that the small details often make the biggest difference.

Requirements

Bachelor's degree in Business Administration, Management, Operations, Finance, or a related field.
Approximately seven (7) or more years of progressively responsible professional experience in operations, executive support, contract administration, project coordination, compliance, corporate governance, or similar business functions.
Equivalent combinations of education, experience, and demonstrated capability will be considered.
Experience coordinating complex business processes involving multiple stakeholders.
Experience with contracts, vendors, brokers, consultants, or third-party partners.
Excellent written and verbal communication skills.
Advanced proficiency in Microsoft Office.
Exceptional organization, attention to detail, discretion, follow-up and follow-through.

Nice To Haves

Experience with Microsoft Dynamics 365 ERP is a plus.

Responsibilities

Coordinate the lifecycle of client contracts, MSAs, subcontract agreements, and NDAs from receipt through execution, tracking, renewal, and archival.
Coordinate review and negotiations with leadership; maintain databases; monitor renewals; maintain executed files; and communicate upcoming renewals.
Coordinate Secretary of State registrations, annual reports, business licenses, engineering registrations, compliance calendars, regulatory deadlines, and corporate records.
Coordinate insurance renewals, certificates of insurance, bond requests, subcontractor COIs and W-9s, broker communications, and compliance documentation.
Coordinate the annual Operations budget development process for assigned corporate function, including gathering departmental input, tracking timelines, consolidating information, and supporting executive review.
Preparing executive reports, presentations, and supporting documentation.
Tracking operational action items and follow-up activities.
Coordinating executive and cross-functional special projects.
Supporting strategic initiatives through organization, communication and execution.
Identifying practical process improvements that enhance efficiency and accountability.
Maintain and enhance operational tracking systems, document management practices, contract databases, and client or vendor compliance portals while identifying opportunities for continuous improvement that increase efficiency, strengthen accountability, and reduce organizational risk.
Recognize operational risks, recommend practical improvements, coordinate cross-functional efforts, and exercise sound judgment while managing confidential business information.