Strategic Operations Program Manager

University of Notre Dame • Notre Dame, IN

8d • Onsite

About The Position

The Mendoza College of Business is seeking a Strategic Operations Program Manager to serve as a pivotal operational leader within the Innovation, Strategy & Insights ISI team. Operating directly out of the Office of the Dean, this role owns the "How" and "When" of the College's strategic lifecycle, with a heavy focus on operational execution, delivery, and change management. As a vital facilitator of institutional progress, you will organize cross functional teams, manage complex project portfolios, navigate shared governance, and ensure key strategic priorities hit their milestones on time and within scope.

Requirements

• A Masters degree, a Bachelors degree, or an advanced certification beyond a Bachelors degree.
• 5 to 6 years of professional experience.
• Experience or educational training in Higher Education Administration, Public Administration, Organizational Development, Business Administration, or Strategic Management.
• Ability to act as an effective facilitator and project organizer within a complex, multi layered academic environment.
• Experience in change planning and process innovation, with a focus on managing the human element of project implementation to ensure long term adoption.
• Critical thinking skills regarding resource allocation to ensure impactful institutional work is delivered first.
• Exceptional relationship building skills to work alongside existing leadership roles, enhancing and synchronizing efforts rather than duplicating them.
• Ability to lift up to 25 lbs.

Nice To Haves

• Project Management Professional PMP certification, a similar credential, or equivalent experience in project management.
• Prosci Change Management certification, a similar credential, or equivalent experience in change management.

Responsibilities

• Manage a comprehensive portfolio of high impact institutional projects and strategic initiatives.
• Convene, structure, and facilitate cross functional committees comprising faculty, administrators, and staff.
• Establish clear project milestones, resource requirements, timelines, and execution plans to ensure seamless delivery.
• Partner directly with Deans, Associate Deans, and staff leaders to operationalize strategic initiatives.
• Serve as the primary liaison between academic and functional leadership teams, ensuring deep integration across the ISI unit while effectively leveraging campus wide resources.
• Collaborate with ISI and senior leadership colleagues to monitor project progress, proactively identify bottlenecks, and execute milestones tied to college Objectives and Key Results OKRs.
• Lead change management planning, process innovation, and operational improvements to transition strategic projects smoothly into sustainable long term implementation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level