Strategic Operations Director

Iridium Satellite, LLCTysons, VA
Hybrid

About The Position

The Strategic Operations Director is a senior, high-impact role for a seasoned industry professional who will serve as a trusted advisor and strategic partner to the Executive Vice President of Sales & Marketing. Drawing on deep familiarity with the satellite communications and adjacent technology markets, the Strategic Operations Director will help translate the EVP's vision into organizational reality, ensuring priorities are clearly defined and communicated, resources properly allocated, and cross-functional initiatives driven to completion. The ideal candidate brings executive-level judgment, strong business acumen, and the credibility to represent the EVP's interests internally and externally. They will bridge the gap between leadership intent and organizational execution — monitoring financial performance, managing information flow, preparing C-level / board-level materials, and ensuring the progress of high-priority programs. This role requires someone who thrives in a fast-moving, complex environment and who has earned the trust needed to act as the EVP's proxy when required.

Requirements

  • Bachelor's degree in Business or a related field; MBA preferred.
  • 15+ years of relevant experience in the satellite communications, telecommunications, or adjacent technology industry, including prior experience in executive or senior leadership roles.
  • Deep knowledge of the MSS, NTN or commercial satellite services markets, with the credibility to serve as a subject matter resource to the EVP and the broader organization.
  • Demonstrated ability to operate as a trusted advisor and strategic thought partner to a senior executive.
  • Demonstrated ability to build trust, influence without authority, and navigate sensitive organizational and interpersonal dynamics with discretion and integrity.
  • Strong financial acumen, with hands-on experience monitoring and analyzing revenue, OpEx, and CapEx performance.
  • Exceptional written and verbal communication skills, with experience preparing board-level presentations, executive briefings, and organizational communications.
  • Strong analytical and problem-solving skills — able to synthesize complex information quickly, identify the critical path, and drive clarity in ambiguous situations.
  • US Citizen Required

Nice To Haves

  • Prior experience in a Chief of Staff, Strategic Advisor, or similar senior operational leadership role supporting a C-suite or EVP-level executive.
  • Familiarity with Iridium's product portfolio, partner ecosystem, and go-to-market strategy.
  • Experience managing or contributing to board-level governance processes, investor relations, or executive reporting cycles.
  • International business experience and a global mindset.

Responsibilities

  • Serve as a trusted advisor and strategic proxy to the EVP, representing the EVP's interests in key internal and external meetings, driving decisions forward, and ensuring commitments are followed through timely.
  • Monitor and analyze the performance of the Sales, Marketing & Product Management organization, including financial metrics, commercial activities and organizational efficiency.
  • Drive the development of business dashboards and related data management tools to improve group visibility into commercial performance and trends, reducing the time from information to action.
  • Prepare and coordinate group materials for Monthly Operational Reviews, Quarterly Business Reviews, and Board of Directors presentations, ensuring content is accurate, compelling, and aligned with the group’s strategic messaging.
  • Facilitate seamless communication across the EVP's organization, drafting executive communications, presentations, and internal memos, and ensuring consistent and clear messaging throughout.
  • Drive group alignment around broad organizational priorities, including goals-setting, operating cadence, and prioritization of resources and investments.
  • Identify organizational gaps, process inefficiencies, and structural bottlenecks; develop and implement solutions that improve organizational effectiveness.

Benefits

  • Award-winning and innovative satellite communications company
  • Opportunity to make a real difference in the world
  • Exciting and innovative workplace
  • Empowering and inclusive culture
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