Strategic Initiatives Project Lead

A1 Garage Door Service•Phoenix, AZ

1d•$85,000 - $100,000•Hybrid

About The Position

A1 Garage Door Service is one of the fastest-growing home services companies in the country, and our PMO exists to make sure that growth doesn't outrun our ability to deliver on it. This is a hands-on role on a small team — you'll work on the initiatives with the highest visibility in the company and learn the business from the inside out. The Growth Initiatives Project Lead helps drive A1 Garage Door Service's highest-impact, horizontal initiatives. This person supports A1's strategy and execution framework and helps run the company's key initiatives, such as acquisition integration. When an integration is live, it is this role's top priority — supporting the plan from diligence handoff through close and onboarding of the new market. Between integrations, the work shifts to process and tool improvements, including the company-wide Asana rollout. Every initiative is different — some are multi-month, cross-functional builds; others are fast-moving fixes a team needs unblocked this week. This role flexes to fit both. This is not a role that manages from a distance: the expectation is ownership from inside the work — personal ownership of outcomes, staying in the details until they're finished, and stepping in to absorb workload and provide relief for the operating teams when the work demands it.

Requirements

2-4 years of experience in project coordination, project management, business operations, or a similar cross-functional support role
Hands-on Asana proficiency — comfortable building projects and tasks from templates, with the appetite to learn custom fields and reporting
Exposure to process mapping or process improvement, and interest in designing a process before it gets built into a tool
Strong organizational skills, with the ability to juggle several concurrent workstreams and competing deadlines without dropping details
Comfort with ambiguity and speed, bringing structure to a fast-moving, PE-backed environment without slowing it down
Clear written and verbal communication across audiences, from frontline teams to senior leadership — able to turn in-progress work into a straightforward update
Exposure to M&A integration or multi-site/multi-market operations is a plus
Bachelor’s degree preferred; equivalent experience will be strongly considered

Nice To Haves

Horizontal Contributor — comfortable working across functions and initiatives rather than sitting in one narrow lane and builds the working relationships in each department that keep work moving.
Priority Shifter — can drop into an integration the moment one goes live and make it the top priority, without losing the thread on everything else.
Systems-Minded — thinks in process and structure first, tools second.
Calm Under Pressure — manages critical timelines and high-visibility work with composure.
Hands-On Owner — works from inside the work rather than above it: takes personal ownership of outcomes, stays in the details until they're finished, and steps in directly to absorb workload and provide relief for the operating teams when the work demands it.

Responsibilities

Support Acquisition Integrations — when a deal is live, this is the top priority:
Maintain the integration plan and timeline in Asana from the diligence process after a signed LOI through close and full onboarding, tracking tasks across every workstream (Ops, HR/Payroll, IT, Marketing, Dispatch, Finance) and following up so nothing slips.
Adapt to the size of each deal, applying the right level of process for anything from a large multi-technician company to a phone-number-only buy.
Coordinate day to day with Regional VPs, Area Managers, HR, IT, Marketing, and Finance to keep every dependency moving: employee onboarding, scheduling training, phone number porting, and rebranding.
Travel to acquired markets as needed to support onsite data collection, hands-on diligence work, and town halls.
Support in-person town halls with acquired staff, typically the day after close, delivering clear, honest, and compassionate communication to people whose roles and reporting lines are changing.
Review, validate, and clean CRM data once the acquired company's customer history has been merged into our ServiceTitan account, so field teams don't lose years of customer contact information and job history.
Track status across all active integrations, flagging risks and blockers early to the Sr. Director, PMO and keeping trackers current.
Pick up whatever the role needs — stepping into new tasks and unfamiliar systems as integrations surface work that doesn't fit neatly into one department.
Keep playbooks and checklists current so each new integration runs faster and more consistently than the last.
Drive Assigned Growth Initiatives — run assigned horizontal initiatives day to day, tracking tasks, chasing owners across Operations, Marketing, Finance, HR, IT, and Growth, and escalating to the Sr. Director, PMO when something stalls.
Support the Asana Rollout — build projects from existing templates, maintain dashboards and reporting, and help train new teams as adoption expands.
Document and Improve Processes — map how work happens today and help redesign the gaps, particularly where a clean process needs to exist before a tool or system can be implemented.
Keep Status Current — run operating mechanisms, produce meeting notes, status updates, and trackers across assigned initiatives so the PMO and initiative owners stay aligned on progress.
Support the CEO's Idea Funnel — process intake, apply ICE scoring, and assemble the weekly digest for review.