Strategic Initiatives Program Manager

Avalara•UNAVAILABLE, UNAVAILABLE

1d•Remote

About The Position

The Strategic Initiatives Program Manager is a strategic leader responsible for driving high-impact, cross-functional initiatives that enable Revenue Operations and Go-to-Market (GTM) success. This role partners closely with executive leadership to translate business strategy into executable programs, ensuring alignment, operational excellence, and measurable business outcomes. The ideal candidate thrives in a fast-paced SaaS environment and brings demonstrated expertise leading enterprise-wide programs, commercial growth programs, and core revenue platform modernizations. This individual combines exceptional program management rigor with strong business fluency, change leadership, and the ability to leverage AI-driven tools and data insights to improve decision-making and operational efficiency.

Requirements

8+ years of experience leading complex program management, strategy and operations, or business transformation initiatives within a Go-to-Market or Revenue Operations organization.
4+ years of experience leading organizational change management or enterprise transformation programs across Sales, Finance, Legal, and Technology workstreams.
Proven track record successfully managing concurrent, high-stakes programs involving cross-functional dependencies and executive sponsorship—such as sales expansion/cross-sell motions, commercial engine optimizations, or revenue platform/quoting system implementations (e.g., CPQ, commercial operations tooling).
Strong working knowledge of modern GTM technology ecosystems, CRM platforms, and revenue operations workflows spanning pricing, quoting, contracting, and commercial lifecycle management.
Strong strategic thinking, organizational, analytical, and problem-solving skills with the ability to balance tactical execution and long-term planning across competing priorities.
Experience using AI and AI-related technologies, ready to thrive here.
Apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
Grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Responsibilities

Lead strategic, multi-workstream programs that advance Revenue Operations and GTM priorities from concept through delivery, encompassing strategic sales acceleration motions (e.g., cross-sell, installed-base expansion) and core revenue tooling and quoting system transformations (e.g., CPQ, commercial platforms)
Partner with executive leaders (including CSO, CFO, and VP-level stakeholders) to define program objectives, align priorities, and ensure strategic initiatives deliver measurable business value.
Develop and manage comprehensive program plans across multiple concurrent workstreams, including timelines, milestones, dependencies, resource allocation, risk registers, and success metrics.
Facilitate executive-level governance, steering committee meetings, and weekly status reporting, delivering concise updates, escalations, and actionable recommendations to senior leadership.
Build strong partnerships across Sales, Marketing, Customer Success, Finance, Product, Engineering, Legal, and Operations to drive alignment and execution across matrixed organizations.
Proactively identify program risks, dependencies, and roadblocks, developing mitigation strategies that keep initiatives on track (e.g., UAT sequencing, logic constraints, reporting gaps).
Lead organizational change management efforts, including stakeholder engagement, communication planning, adoption strategies, business enablement, and process documentation.
Drive continuous improvement by identifying opportunities to simplify workflows, increase operational efficiency, and improve program governance across the PPMO.
Utilize AI-powered tools and business intelligence platforms to enhance program planning, executive reporting, forecasting, and operational insights.
Establish program KPIs and dashboards that provide transparency into progress, risks, outcomes, and overall business impact, with a focus on pipeline and performance visibility.
Foster a culture of accountability, collaboration, and operational excellence across cross-functional teams, including vendors, and internal business stakeholders