Strategic Initiatives Program Manager - Revenue Strategy & Communications

U.S. Bank•Los Angeles, CA

2d•Hybrid

About The Position

The Strategic Initiatives Program Manager at U.S. Bank plays a critical role in accelerating revenue growth by leading high-impact strategic initiatives, revamping and operationalizing communication strategies for the Revenue organization, and ensuring the Voice of Customer (VoC) and Voice of Sales (VoS) are systematically captured, synthesized, and translated into actionable insights. This role owns executive-ready deliverables, complex cross-functional initiatives, and ad hoc special projects that align to the organization’s highest-priority strategic objectives. Acting as a strategic advisor and connector, this individual ensures alignment across leadership, sales, and partner teams while driving clarity, execution, and measurable outcomes.

Requirements

Bachelor's degree in Business, Strategy, Communications or equivalent work experience
Eight to ten years of experience in project management activities

Nice To Haves

Proven ability to lead cross functional, complex initiatives with executive visibility.
Strong executive communication and storytelling skills, with experience translating complex ideas into clear, compelling narratives.
Demonstrated experience leveraging customer and sales feedback to drive strategic and operational improvements.
Highly organized, adaptable, and comfortable operating in a fast paced environment.
Experience supporting Revenue, Sales, or Go-to-Market organizations.
Background in strategic planning, business operations, or management consulting.
Ability to combine data-driven insights with qualitative input to influence decision making.
Experience working directly with senior leaders and executive stakeholders.
Master's degree preferred.

Responsibilities

Lead and modernize the communication strategy for the Revenue organization, ensuring consistent, clear, and compelling messaging aligned to leadership priorities and strategic initiatives.
Develop executive-level narratives, updates, and materials that translate complex strategies, metrics, and initiatives into actionable and audience-specific messaging.
Establish standardized communication rhythms and templates (e.g., weekly, monthly, quarterly) to drive transparency, alignment, and momentum across revenue and sales teams.
Own the end-to-end VoC and VoS framework, including collection, synthesis, and analysis of feedback from the field, customers, and partners.
Translate qualitative and quantitative insights into clear opportunities, themes, and recommendations that inform revenue strategy, enablement, and operational improvements.
Partner with Sales, Strategy, Product, and Enablement teams to ensure feedback loops result in measurable improvements to seller effectiveness, client experience, and revenue outcomes.
Manage and execute high-visibility strategic initiatives from ideation through launch and ongoing measurement, partnering closely with cross-functional stakeholders.
Drive alignment across Sales, Strategy, Operations, Enablement, Finance, and Leadership to ensure initiatives deliver intended outcomes.
Define initiative success metrics, track progress, surface risks, and provide data-backed insights to leadership.
Take ownership of special projects and priority requests that align to enterprise and revenue strategic initiatives, often requiring ambiguity navigation and rapid execution.
Serve as a trusted strategic partner to senior leaders by quickly synthesizing information, developing recommendations, and driving decisions to execution.

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
Pension