Strategic Initiatives Coordinator

Children's Aid Job Listing • New York, NY

2d

About The Position

The Strategic Initiatives Coordinator supports the Office of Performance Management (OPM) in completing long-term initiatives under the organization’s Strategic Plan and implementing departmental priorities. The role coordinates multiple simultaneous activities involving diverse stakeholders and supports initiatives related to client feedback, data governance, and an organization-wide performance dashboard. It works collaboratively with OPM staff, organizational leadership, program and central divisions, Information Technology, consultants, and other stakeholders to coordinate activities, track progress, synthesize information, and support implementation of strategic priorities.

Children’s Aid provides comprehensive support to children and families in high-needs New York City neighborhoods, with a focus on children’s health, family stability, education, and social and emotional development. Its mission is to help children in poverty succeed and thrive. Its culture emphasizes putting children, youth, and families first; equity and transformation; excellence; collaboration; and compassion.

The incumbent is expected to work a schedule, in person or hybrid, as determined by departmental needs to support effective collaboration. Requirements may be periodically reviewed and adjusted based on organizational needs and changes in work dynamics.

Requirements

• Bachelor’s degree in social work, psychology, education, public administration, business, or another field related to the organization’s work.
• At least three years of experience managing projects, coordinating activities with varied stakeholders, analyzing and summarizing data or other complex information, and preparing written reports and presentations.
• Proficiency in Microsoft Word, PowerPoint, and Excel.
• Proficiency with Asana or Monday.

Nice To Haves

• Master’s degree.
• Experience with Microsoft Teams, OneDrive, SharePoint, and Microsoft Forms.

Responsibilities

• Coordinate activities, timelines, deliverables, and follow-up for Strategic Plan initiatives and other OPM priorities across multiple workstreams.
• Maintain project documentation, track tasks and milestones, monitor progress, and prioritize competing deadlines across active projects.
• Coordinate with program and central divisions to gather information, understand current practices, and support the development and implementation of organization-wide processes.
• Schedule meetings, prepare agendas, take notes, and summarize decisions, next steps, responsibilities, and accountability.
• Maintain project management tools, including Asana, to organize work and track progress and deliverables.
• Identify challenges, delays, and dependencies and communicate them to relevant staff and stakeholders to support resolution.
• Coordinate contributions from staff, organizational leadership, consultants, and other partners across workstreams.
• Conduct literature reviews and online research and prepare clear summary reports to inform organizational decisions.
• Support the development, coordination, and analysis of surveys gathering client, staff, and stakeholder perspectives.
• Coordinate with programs to understand existing client feedback practices and support processes for collecting, reviewing, and incorporating feedback.
• Analyze and summarize qualitative and quantitative information to identify themes, trends, and opportunities for organizational priorities and continuous improvement.
• Develop materials communicating findings, recommendations, project progress, and strategic priorities to executive, leadership, staff, and consultant audiences.
• Support implementation of the organization’s Data Governance Strategy and related initiatives with OPM, Information Technology, consultants, and stakeholders.
• Coordinate activities related to developing and implementing an organization-wide performance dashboard.
• Track milestones, stakeholder contributions, dependencies, and deliverables for data governance and performance management initiatives.
• Coordinate communication among OPM, IT, consultants, and organizational stakeholders to support progress and alignment.
• Organize and synthesize information for performance reporting, dashboards, and strategic decision-making.
• Serve as a responsive point of contact for project communications and resources.
• Prepare PowerPoint presentations, training materials, project updates, reports, meeting materials, and other communications.
• Build positive stakeholder relationships and collaborate with OPM staff on organization-wide initiatives and departmental priorities.
• Communicate project progress, challenges, emerging issues, and relevant information to OPM staff and appropriate stakeholders.
• Support leadership meetings and forums by coordinating materials, documenting decisions, and tracking follow-up activities.
• Exercise discretion when handling organizational, project, client, and other sensitive information.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level