Strategic Initiatives and Engagement Analyst

City of New York•New York City, NY

About The Position

DCAS' mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York. Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including: - Recruiting, hiring, and training City employees. - Managing 55 public buildings. - Acquiring, selling, and leasing City property. - Purchasing over $1 billion in goods and services for City agencies. - Overseeing the greenest municipal vehicle fleet in the country. - Leading the City's efforts to reduce carbon emissions from government operations. When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do. DCAS Human Capital (HC) has a newly created Quality Assurance and Project Management (QAPM) unit, designed to serve as a proactive unit that identifies and addresses opportunities for improvement in HC's broader work, processes, and programs to ensure efficient and exceptional customer service. QAPM utilizes tools and methodologies to perform its work including SWOT analyses, RACI Charts, and Change Management with an emphasis on project management standards to ensure deadlines are met timely. DCAS HC seeks to engage one (1) Special Examiner (DCAS) who will serve as a Strategic Initiatives and Engagement Analyst (SIEA) in the QAPM unit. The SIEA will perform work related, but not limited, to the following:

Requirements

Education and/or experience appropriate to qualify for the specific assignment.

Responsibilities

Support administrative tasks, including copying, scanning, and drafting documents such as reports, templates, presentations, and emails.
Lead the preparation and distribution of meeting minutes, emphasizing action items and stakeholder responsibilities.
Clearly communicate departmental and business expectations to stakeholders, managing deadlines and deliverables.
Coordinate stakeholder engagement for working groups, planning meetings, and steering committees.
Facilitate and support engagement activities led by QAPM.
Align process improvement efforts with communication strategies within change management initiatives.
Monitor compliance and ensure consistent, high-quality deliverables are met, recommending refinements to existing efforts.
Conduct planning and testing to identify operational inefficiencies and gaps.
Provide proofreading, editing, and coordination for internal and external communications.
Offer backup or supplemental support during Analyst absences or large-scale projects.
Encourage and promote automation opportunities where feasible.
Answer incoming calls for the QAPM and Executive Office.
Perform special projects as assigned.