Strategic Growth & Retention Director

ABM•San Antonio, TX

About The Position

ABM is seeking a results-driven Account Manager to lead expansion growth across an established portfolio of accounts. This role is responsible for managing rebids, driving expansion within strategic accounts, and building partnerships with high value hyper target accounts. The ideal candidate combines strong relationship management skills with a strategic mindset while executive an organized, proactive sales approach and the ability to collaborate cross-functionally to deliver client value.

Requirements

Bachelor’s degree or equivalent experience
5+ years of experience in account management, sales, or business development
Proven track record of managing rebids and growing existing accounts
Experience working cross-functionally with operations or service delivery teams
Strong communication, negotiation, and relationship-building skills
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Experience managing strategic or enterprise-level accounts
Background in solution-based or consultative selling
Demonstrated success in developing long-term client partnerships

Responsibilities

Create and drive strategy for rebids in Neutral or Less Confident
Interact with prioritized coops
Support the rebid process and spearhead year prior strategy for existing at-risk accounts, ensuring competitive positioning and client retention
Partner with operations, finance, and leadership to develop compelling, value-based proposals
Drive revenue growth within designated strategic accounts through targeted opportunity identification and pursuit
Engage multiple decision-makers to expand current onsite relationships
Align solutions with client business objectives to create long-term value
Engage other IG’s and support resources to expand ABM’s value proposition to strategic accounts
Establish and cultivate relationships with Advancement/Foundations at prospective, high-value target accounts
Position the organization as a trusted partner through insight-led conversations and tailored solutions
Work alongside local business development and marketing teams to build pipeline and brand presence for top Hyper targets related to retention, growth, and partnership development