Strategic Dispatcher - Lubes

RelaDyne LLC•Jacksonville, FL

8d•Onsite

About The Position

RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We're more than just a distributor—we're a team dedicated to innovation, service excellence, and operational excellence. We're looking for a Strategic Dispatcher - Lubes who thrives in a fast-paced environment, enjoys solving complex logistical challenges, and can make data-driven decisions that improve service, efficiency, and overall business performance.

Requirements

Experience in dispatch, logistics, transportation, fuel distribution, or a related operational environment
Strong understanding of routing, scheduling, inventory management, and fleet utilization
Ability to make independent operational decisions in a fast-paced, high-pressure environment
Experience using dispatch software, routing tools, and Microsoft Excel
Strong analytical, problem-solving, and decision-making skills
Knowledge of DOT regulations and transportation compliance requirements
Excellent communication and organizational skills
Ability to manage multiple priorities while maintaining attention to detail
Strong customer service mindset with the ability to balance operational efficiency and customer expectations

Nice To Haves

Fuel dispatching or petroleum logistics experience
Experience with SmartLogix or similar dispatch management systems
Experience working in a multi-site or high-volume logistics operation
Experience using reporting tools, dashboards, and KPI tracking systems

Responsibilities

Manage daily routing, delivery execution, and volume planning to support operational, service, and profitability goals
Optimize route efficiency, tank utilization, and zone coverage using operational data and performance metrics
Make real-time dispatch decisions related to routing, load assignments, driver availability, customer needs, and changing conditions
Monitor tank inventory levels and proactively schedule deliveries to prevent service disruptions
Coordinate driver schedules, equipment utilization, and load documentation
Analyze operational performance and identify opportunities to improve efficiency, reduce costs, and enhance customer service
Collaborate with Terminal Managers, Operations Leaders, and other stakeholders to support business objectives and corporate initiatives
Maintain accurate dispatch records, reporting, and system data
Ensure compliance with DOT regulations, transportation requirements, safety standards, and company policies
Support customer communication, issue resolution, and service-related follow-up