Strategic Communications Manager

City of Fort Wayne•Fort Wayne, IN

1d•$82,500 - $85,000•Onsite

About The Position

Passionate about storytelling, public service, and connecting with your community? We're looking for a creative and organized communications professional who thrives in a fast-paced environment and can deliver timely, accurate information during both everyday operations and critical incidents. As the Strategic Communications Manager, you'll help manage the Police Department's digital communications, social media presence, and public messaging. Working closely with the Director of Strategic Communications, you'll create engaging content, support media relations, promote community engagement, and help ensure accurate, transparent communication with the public.

Requirements

Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Digital Media, Public Administration, Criminal Justice, or a related field, or an equivalent combination of education and experience
Three years of experience in communications, public relations, journalism, social media management, government communications, or a related field
Experience managing professional social media platforms and creating digital content
Strong writing, editing, organizational, and communication skills
Experience with media relations, crisis communications, or public safety communications preferred
Social media management and content strategy
Graphic design, photography, and video content creation
Website content management and digital communications
Media relations and public information
Crisis communication and emergency messaging
Microsoft Office Suite and social media analytics tools
Accessibility best practices, including captions, alt text, and plain-language writing

Nice To Haves

Experience in law enforcement, emergency management, local government, or public safety communications
Bilingual in Spanish or Burmese

Responsibilities

Manage the Department's social media accounts and digital content calendar
Create and publish social media content, graphics, videos, photography, recruitment campaigns, and public safety messaging
Assist with news releases, media advisories, public statements, talking points, and crisis communications
Monitor social media activity, respond to emerging issues, and help address misinformation
Support communications during major incidents, community events, and emergency situations
Maintain website content, communication templates, and digital resources
Track social media performance and prepare engagement and analytics reports
Attend community events, press conferences, and other assigned public information activities
Ensure communications are professional, accurate, accessible, and consistent with Department standards
Protect confidential and sensitive law enforcement information