Strategic Business Performance, Central Strategy & Operations

Stripe • Chicago, IL

3d

About The Position

Stripe is looking for a senior product strategist-operator to join the Strategic Business Performance (SBP) team. SBP is the "connective tissue" of Stripe. You will have a front-row seat to how the company operates and a direct hand in ensuring we hit our most important goals. If you are a technical strategist who loves to move fast and fix high-stakes problems, we’d love to hear from you. SBP is a small, high-leverage group within Central Strategy & Operations at Stripe. Our mission is to create strategic clarity around Stripe’s performance. We work with partner teams to report on the business; dive into it to support and pressure-test our strategy, driving change wherever we find soft spots and enabling the success of other teams. We are looking for someone who connects across data, financials and product & business strategy. and can unearth a signal in the noise and either fix the problem directly or convene the right people to fix it fast.

Requirements

• 12+ years of experience in product/data analytics within product organizations or strategic business performance teams at high-growth tech companies
• Experience in Product Strategy, Product Management, or GM-style roles where you owned a P&L or a specific business outcome
• Deeply curious about business models and data, probing into signals, understanding trends and customer usage patterns to uncover novel insights
• A proven track record of directly driving business growth through analytical insights and execution
• Apply AI to enhance decision-making and operational efficiency, know when and how to use the right AI tools to move faster without sacrificing rigor or quality
• Strong product sense and the ability to understand the technical mechanics of how software products are built and scaled
• Experience navigating ambiguous, cross-functional problems and leading high-stakes interventions with senior stakeholders
• Experience facilitating senior leadership/ stakeholder meetings to drive meaningful conversations regarding Stripe’s business performance

Nice To Haves

• Prior experience with fintech products or complex financial systems is a plus, but not required
• Payments ecosystem, or experience in finance or fintech is a plus
• Ability to build trust and partner with senior leaders and CXOs
• Technical proficiency in SQL / Python / R and data analysis; ability to self-serve and perform independent deep-dives into complex datasets
• Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams
• Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience

Responsibilities

• Define and maintain the metrics that actually matter for in-year performance.
• Develop a "morning read" discipline—a curated, high-signal view of the business that drives immediate action, moving far beyond standard dashboarding.
• Lead "surge" projects to diagnose and unblock critical goals at risk.
• Translate long-horizon corporate theses into in-year operational reality.
• Take ambiguous opportunities that cut across product, risk, and marketing and decompose them into structured workstreams.
• Prepare CEO/COO-level materials that translate unstructured signals into structured diagnoses they can act on.
• Identify gaps between our external market forces and our internal execution.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed