Strategic Business Architect Senior Manager

Allstate • McCullom Lake, IL

2d

About The Position

As Strategic Business Architect Senior Manager, you will be the bridge between business needs and HR delivery. You will translate strategic priorities into clear, scalable people processes and experiences that drive real impact. Reporting into the People Analytics and Business Architecture director, you will lead process architecture efforts, champion end-to-end redesign, and ensure HR capabilities evolve to meet the demands of a dynamic, AI-enabled, global protection provider. This is more than process improvement—it’s about accelerating business transformation by aligning HR programs, policies, and experiences directly with what the business needs to thrive.

Requirements

• Deep expertise in HR process design, mapping, and re-engineering, ideally performed within an HR Service Delivery or shared services environment.
• Strong, hands-on Workday HCM expertise (functionality, process optimization, and integration experience essential).
• Recognized program and project management skills, with a track record of successfully delivering complex, cross-functional change initiatives.
• Proven people leadership experiences that guide, coach, and grow teammates
• Demonstrated ability to build stakeholder alignment, drive adoption, and influence effectively without direct authority.
• A strategic, analytical, and consultative mindset paired with a strong bias for execution and results
• Skilled in journey mapping and employee experience design across the HR lifecycle
• Strong partnership skills with HRIS and technology teams to implement enhancements
• Knowledge of change management principles, communication strategies, and stakeholder engagement
• Skilled in using data to diagnose problems and measure HR service effectiveness
• Understanding of operational analytics tools (Power BI, Workday reporting, etc.)
• Demonstrated success leading teams of business architects or transformation professionals

Nice To Haves

• 10 or more years of experience in the financial or insurance industry (Preferred)
• 4-year bachelor’s degree (Preferred)

Responsibilities

• Serve as the people leader for a team of senior business architect focused on core employee lifecycle processes, driving global consistency, scalability, and full regulatory compliance across our global footprint.
• Partner closely with HR Centers of Excellence and business partners to lead end-to-end employee experience discovery and redesign—including strategy blueprinting, capability mapping, root cause analysis, and removal of blockers, inefficiencies, and waste.
• Develop clear “as-is” and “to-be” process models, create future-state roadmaps, and oversee successful implementation and adoption.
• Drive global process standardization while considerately balancing local regulatory and business requirements.
• Collaborate with HR Technology and Service Delivery teams improving operational efficiencies through streamlining, automation, and AI-enabled solutions.
• Support the ongoing evolution of our global HR Service Delivery model, ensuring processes and capabilities are built for future scale and agility.
• Partner with HR teams to define and track metrics that measure the effectiveness, efficiency, and employee experience of HR services.
• Influence and align senior stakeholders at all levels, productively challenging current mindsets to deliver better outcomes for the business and our people.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager