Strategic Accounts Manager, Multi-Family
About The Position
As a Strategic Account Manager (SAM) , you will develop and execute comprehensive sales plans that drive growth and profitability in the multi-family segment. This role focuses on cultivating strong relationships with key decision-makers—corporate executives, purchasing managers, and design center leaders—to retain existing business, secure new specifications, and enhance margins. You will Think Fast by analyzing market trends and competitive activities to identify opportunities; Work It Together by leveraging Outdoors’ full portfolio of products and mobilizing internal resources to meet customer needs; and Make the Hard Call by prioritizing strategies and initiatives that deliver measurable outcomes. Location: This is a remote position with 50–60% travel expected.
Requirements
- Bachelor’s degree or equivalent work experience.
- 5+ years of proven sales, marketing, or sales management experience calling on national multi-family new development accounts.
- Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint).
- Excellent interpersonal skills with the ability to build and maintain positive relationships.
- Strong analytical skills to assess market conditions and develop strategic responses.
- Understanding of marketing, finance, and operations.
- Ability to work independently and manage multiple projects simultaneously.
- Flexibility to maximize business opportunities as they arise.
Nice To Haves
- Experience selling exterior and interior doors.
- MBA or advanced business degree.
- Experience in consumer/durable goods industry.
- Familiarity with CRM software.
- Strong written and verbal communication skills.
- Self-starter with ability to anticipate market and client opportunities.
Responsibilities
- Develop and implement sales plans that include market analysis, account strategies, short- and long-term goals, and measurable outcomes.
- Build and maintain relationships with corporate headquarters, regional and divisional presidents, purchasing managers, construction teams, and other key influencers to retain business and secure new specifications.
- Understand strategic accounts’ business drivers and critical measures by:
- Collaborating with customers to acquire strategic information
- Working across all levels of the customer’s organization to assess opportunities
- Ensure responsiveness to customer needs by:
- Mobilizing internal resources and leading cross-functional collaboration
- Facilitating involvement from other departments where expertise benefits the customer
- Monitor and communicate market trends, distribution patterns, consumer attitudes, competitive practices, and product performance to inform strategy.
- Orchestrate organizational resources to maximize sales opportunities.
Benefits
- In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.
- At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more.
- We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
