Strategic Accounts Manager
About The Position
Strategic Accounts Manager Envirosight is a leading provider of advanced sewer and stormwater inspection technologies used by municipalities, contractors, and utilities worldwide. We deliver innovative hardware and software solutions that help customers inspect buried infrastructure more efficiently, accurately, and safely. The Strategic Account Manager (SAM) will cultivate deep, long-term relationships with Envirosight’s most valuable clients to drive significant growth, retention, and profitability, moving beyond simple customer service to become a trusted partner by understanding their business goals and aligning solutions for mutual success. The successful candidate will focus on evolving these relationships, identifying future opportunities, and acting proactively to maximize revenue and value from new and existing customers, unlike traditional managers who focus more broadly on sales volume. The successful candidate will demonstrate: Relationship Management: Cultivate deep, long-term relationships with key stakeholders at important client companies. Strategic Planning: Develop and execute tailored account plans to meet client goals and drive revenue growth. Communication Hub: Serve as the primary liaison between the client and internal departments (sales, product, support). Needs Assessment: Proactively understand client needs, challenges, and market trends. Issue Resolution: Swiftly address and resolve complex client concerns to maintain trust. Growth & Profitability: Identify and pursue cross-selling and upselling opportunities to maximize account value. Reporting: Provide regular updates and reports to internal leadership on account status and progress.
Requirements
- Strong sales, negotiation, and relationship-building skills.
- Strategic thinking and problem-solving abilities.
- Excellent communication and interpersonal skills.
- 5 years of experience in environmental sales or customer success.
Responsibilities
- Conduct regular business reviews with clients.
- Collaborate internally to ensure timely delivery and quality service.
- Manage client budgets and propose solutions.
- Analyze customer data to improve service.
Benefits
- Competitive compensation with performance-based incentives
- Comprehensive medical, dental, vision, and 401(k) with company match
- Training and development opportunities within IDEX
- Supportive team culture with small-company agility and global-company stability
- Meaningful work that supports safe, reliable community infrastructure
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
