Strategic Accounts Manager

Showdown • Brooklyn Center, MN

13d • $108,000 - $125,000

About The Position

Candidate may reside anywhere in the Continental US. Are you a values-driven individual? Do you have the determination to provide legendary customer service ? Do you thrive in a fast-paced environment? Are you ready for a challenge ? Are you interested in hearing what our employees say about us? Check out our website at http://www.showdowndisplays.com . Showdown Displays manufactures and sells signage, displays and event products to the Promotional Products industry. We also have received recognition for exceptional growth, innovative products, company culture and legendary customer service. We invite you to view some of our products at: www.showdowndisplays.com . We actively live out our core values: Passion for Excellence, Accountability, Respect, Innovation, Teamwork and Integrity . For prospective team members who possess these values, are passionate about what they do and want to truly make a difference, joining our company can be a life-changing opportunity. We are searching for a Strategic Account Manager to support our continued growth. The Strategic Account Manager has primary accountability for the client relationship and results at identified strategic accounts nationwide. The Strategic Account Manager is responsible for over $5M in revenue.

Requirements

• Bachelor’s degree in business or equivalent
• Demonstrated ability to develop high level customer relationships with a proven track record of excellent management and growth of major accounts
• 5+ years of experience with three of which are involved with strategic customer accounts
• Excellent negotiation skills
• Excellent customer relationship management
• Project management skills
• Demonstrated business acumen
• Ability to recognize customer needs and emerging trends
• Excellent verbal and written communication skills
• Solid presentation skills
• Prior experience utilizing a CRM tool (salesforce) highly preferred
• Strong Microsoft Word, Excel and Power Point skills
• Must possess our Core Values: Passion for Excellence, Accountability, Respect, Innovation, Teamwork and Integrity

Nice To Haves

• Prior experience utilizing a CRM tool (salesforce) highly preferred

Responsibilities

• Determine strategy to manage strategic accounts and sets objectives to achieve results
• Interact and communicate with strategic clients on a regular basis to determine changing needs
• Conduct market analysis and research the factors impacting the strategic account buying decisions
• Actively solicit opportunities to provide education of the market opportunity for Signs & Displays and the value proposition of Showdown Displays
• Attend National and Regional shows as a brand ambassador representative of our company and brands.
• Determine the pricing structure for strategic accounts
• Mange conflict and negotiate sales discussions
• Collaborate with Territory Sales Managers to ensure national campaigns, promotions, and initiatives are socialized at the office level
• Follow-up on missing or delayed shipments and works with internal employees to correct errors
• Work with Accounting as necessary to resolve billing and/or invoicing issues
• Report account problems to VP of Sales - National Accounts
• Research and respond to order status inquiries, inventory and lead time inquiries and expedite requests, sample requests and pricing/quote requests
• Interact with strategic accounts by phone, email and in-person
• Accurately and timely input necessary information; leads, contacts, accounts, calls, quotes, emails, contact lists, etc. into Salesforce CRM
• Ensure collateral requests, sales kits and promotional material are accurately and timely delivered to strategic accounts
• Generate and create reports ad hoc and on a regular basis
• Establish high level customer relationship/intimacy
• Thoroughly understand the customer selling process
• Implement annual budget for strategic accounts including targeted growth at existing accounts as well as prospective key accounts
• Over 50% travel required
• Set and accomplish quarterly ROCKS per the TRACTION model
• Contribute to the successful completion of Department and Corporate quarterly ROCKS, where applicable
• May also be assigned individual House Accounts
• All other duties as assigned by supervisor

Benefits

• Competitive pay and benefits including 401k!
• Paid training.
• Fun work environment built on six Core Values ~ Passion for Excellence, Accountability, Respect, Innovation, Teamwork and Integrity. This is not just a poster on the wall!
• Great employee referral program! Refer someone and earn cash! How legendary is that?
• Strong leadership team!
• An organization that gives back – we strongly support Common Hope and Junior Achievement.
• An organization that you will be proud to work for!
• medical, dental, and vision coverage, paid time off, short- and long-term disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, travel assistant program and employer/partner discounts. (all benefits are subject to eligibility requirements)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees