Strategic Accounts Executive - Buffalo, NY
About The Position
AutoFi is seeking a customer-centric Strategic Accounts Executive with dealership expertise to manage a Book of Business in a regional area. This role involves significant onsite dealer visits (average of 4 days a week) and requires approximately 50% overnight travel to foster strong partner relationships. The ideal candidate will leverage their understanding of dealership variable operations, including Finance & Insurance, Sales, Sales Management, and their associated processes, software, and performance reporting systems. A practical grasp of best-practice digital sales processes, operating practices, deal desking, vendor integrations, and CRM/DMS software tools is essential. Previous experience with Automotive Software Vendors, managing dealership accounts, and integrating software platforms and processes with Vehicle Sales Teams is highly valued. The role includes providing training on best practices, managing ongoing dealer relationships, ensuring increased adoption, driving transactions, and maintaining retention and satisfaction. The executive must be comfortable communicating with a wide range of dealership personnel, from Sales People to Dealer Principals, as well as C-Suite executives and Manufacturers.
Requirements
- Assertive and persuasive.
- Disciplined systematic approach to work.
- Detail-oriented and analytical.
- Strong work ethic.
- 3+ years of relevant experience with a history of delivering results.
- Highly computer literate, Google Suite.
- Good follow up and organizational skills.
- Quick to adapt to new technology and tools.
- Working knowledge of common DMS systems, F&I systems, and F&I tools.
- Proficient user of automotive CRM software.
- Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly.
- Excellent verbal, written, and presentation skills.
- Relationship builder.
- Continuous learner.
Nice To Haves
- Experience working with a Automotive Software Vendor, managing dealership accounts from training delivery through ongoing account servicing and support.
Responsibilities
- Manage a Book of Business in a regional area.
- Conduct onsite dealer visits (average 4 days a week).
- Travel overnight approximately 50% of the time.
- Utilize understanding of dealership variable operations (Finance & Insurance, Sales, Sales Management, processes, software, performance reporting systems).
- Demonstrate practical understanding of best practice digital sales processes, operating practices, Desking deals, integrations with vendors, CRM and DMS software tools.
- Integrate software platform and processes into dealerships with Vehicle Sales Teams (Sales People, Sales Managers Internet/BDC, and F&I Managers).
- Provide training and insight on best practices to leverage and drive dealer business.
- Own the ongoing relationship with dealers, including KPIs for increased adoption, driving transactions, ensuring retention, and delivering satisfaction.
- Communicate effectively with customers, Sales People, Sales Managers, Dealer Principals, C-Suite, and Manufacturers.
Benefits
- Full training
- Competitive total rewards package
- Medical, Dental & Vision coverage (100% premium coverage for employee / 50+% for dependents)
- Flexible work hours
- Remote environment
- Competitive pay
- Visionary leadership team
- Growth opportunities within a dynamic culture
- Wellness & cultural initiatives (fitness challenges, wellness webinars, virtual games, regional activities, etc.)
- Up to $1K per year for employee professional development
- Stock options
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
