Strategic Account Technology Strategist

Microsoft • Bloomington, IL

1d

About The Position

Lead AI-powered transformation for a large, nationally recognized insurance organization. Microsoft’s Enterprise Account Team helps customers envision new possibilities, implement secure technology solutions, and achieve measurable business outcomes through Microsoft Azure, AI, data, security, productivity, and business applications. As a Strategic Account Technology Strategist supporting a strategic insurance customer, you will translate business priorities into a technology strategy and multi-year roadmap. You will bring strong insurance-industry perspective, technical leadership, and consultative selling expertise to help the customer modernize core insurance platforms, responsibly adopt AI, strengthen cybersecurity and resilience, improve customer and agent experiences, and realize measurable value from Microsoft Cloud investments. You will partner closely with the Enterprise Account Executive and orchestrate Microsoft, partner, and customer stakeholders across technology, business, engineering, sales, and customer success. The ideal candidate combines executive presence, commercial judgment, industry credibility, and the ability to lead complex transformation programs in a highly regulated environment. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.
• Experience leading account strategy, technical sales execution, or enterprise transformation programs for large insurance or financial services organizations.
• Knowledge of insurance business processes, including underwriting, claims, policy administration, billing, actuarial and risk analytics, fraud, distribution, agent operations, or customer experience.
• Experience positioning cloud, AI, data, security, infrastructure, business applications, or application modernization solutions.
• Experience driving responsible AI adoption, data governance, cybersecurity, operational resilience, or regulatory-sensitive technology programs.
• 6+ years of experience in insurance, financial services, digital transformation, or a closely related customer industry.
• Deep cloud sales experience, including Azure consumption, AI, data, security, migration, modernization, and platform services.
• Experience supporting complex strategic negotiations, multi-year cloud agreements, consumption commitments, or deployment-tied customer commitments.
• Experience leading matrixed technical, sales, customer success, engineering, support, and partner teams.
• Demonstrated executive presence with the ability to effectively engage and influence C-level stakeholders
• Ability to define success metrics, govern pipeline progression, track adoption, and articulate ROI through quantitative and qualitative storytelling.

Responsibilities

• Develop and articulate a customer strategy that connects insurance business priorities with Microsoft capabilities.
• Identify opportunities across underwriting, claims, policy administration, billing, actuarial and risk analytics, fraud detection, distribution, agent experiences, customer service, and enterprise operations.
• Build trusted relationships with C-level executives, technology leaders, business stakeholders, and transformation sponsors.
• Lead conversations on AI strategy, cloud modernization, security, data platforms, digital experiences, operational resilience, and measurable business outcomes.
• Own the technical strategy within the account plan, including stakeholder mapping, strategic priorities, transformation themes, and near-, mid-, and long-term roadmaps.
• Align plans to customer outcomes, cloud adoption, consumption, deployment timelines, and value realization.
• Create and progress opportunities involving Azure, Microsoft 365, business applications, AI, data and analytics, cybersecurity, infrastructure, application modernization, and industry-specific solutions.
• Help customers move from experimentation to responsible, scalable production adoption.
• Shape complex, multi-year technology strategies and commercial agreements by connecting business value, implementation sequencing, consumption commitments, adoption plans, risk management, and measurable return on investment.
• Coordinate Microsoft sales, engineering, solution architecture, customer success, support, partner, and industry teams.
• Ensure the right technical expertise, executive engagement, and delivery capacity are aligned to customer priorities.
• Apply knowledge of insurance market dynamics, regulatory expectations, customer and agent needs, risk management, data governance, and competitive pressures to identify strategic opportunities and remove adoption barriers.
• Represent the customer’s priorities within Microsoft.
• Establish governance rhythms, success measures, and executive communications that demonstrate progress and business impact.
• Create feedback loops with product and engineering teams to address customer needs.
• Track strategic priorities, opportunity progression, adoption, consumption, risks, dependencies, and outcomes.
• Use quantitative and qualitative storytelling to communicate progress and influence decisions.

Benefits

• Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior