Strategic Account Manager

Novonesis•Franklinton, LA
•$130,000 - $170,000•Remote

About The Position

The Strategic Account Manager is a senior individual-contributor role combining strategic leadership, commercial execution, and innovation across complex, multi-market accounts. The position supports Food & Beverage and related value chains, working across geographic and organizational boundaries to connect Sales, Technical Service, Marketing, Applied Research, Business Development, Supply Chain, Regulatory, Finance, and other functions. The role sets direction and drives execution across a global account ecosystem through influence rather than formal authority. It builds trusted customer partnerships and translates customer priorities and market developments into commercial and innovation opportunities that improve customer products, processes, and performance through biosolutions. The position is remote within the United States, with approximately 20–40% expected domestic and international travel.

Requirements

  • Bachelor’s or Master’s degree in a relevant commercial or technical field.
  • At least 7 years of experience in strategic sales, key/global account management, business development, or a comparable senior commercial role.
  • Experience within Food & Beverage, ingredients, and/or another complex B2B environment.
  • Experience managing complex, multi-region accounts and developing customer relationships through executive level.
  • Strong business acumen across account strategy, opportunity development, pricing, forecasting, negotiation, and commercial planning.
  • Ability to lead cross-functional and cross-cultural teams through influence.
  • Working knowledge of Salesforce or similar CRM and account-planning tools.

Nice To Haves

  • Curiosity, adaptability, and a practical, credible approach to working with others.
  • Comfort moving between executive-level conversations and operational detail.
  • Ability to ask thoughtful questions, seek new insights, and adapt as customer and market conditions evolve.
  • Collaborative approach to creating alignment across functions, regions, and cultures where success depends on influence rather than reporting lines.
  • Strong strategic and commercial thinking, relationship leadership, collaboration, and ownership.

Responsibilities

  • Set strategic direction for assigned accounts by building multi-year ambitions and growth plans that translate customer priorities and market developments into financial goals, innovation roadmaps, and focused actions.
  • Lead complex customer relationships across procurement, commercial, technical, innovation, operations, and executive stakeholders through stakeholder mapping and purposeful executive engagement.
  • Coordinate regional, local, and cross-functional teams around priorities, roles, and commitments to enable consistent execution across markets.
  • Translate customer needs and market trends into qualified opportunities, remove roadblocks, and maintain disciplined pipeline progression.
  • Support sales, pricing, forecasting, demand planning, risk management, and retention while identifying and addressing competitive threats.
  • Share market intelligence, build account-team capabilities, and continuously improve account-planning and customer-engagement practices.

Benefits

  • Expected base salary range of $130,000–$170,000, plus a 25% bonus and company car.
  • 401(k) with up to a 9% company contribution.
  • Minimum of 3 weeks of vacation, plus 12 holidays and 2 weeks of Wellness Time.
  • Health, dental, vision, and life insurance.
  • Healthcare savings account option.
  • Employee assistance program.
  • Parental leave.
  • Tuition reimbursement.
  • All benefits begin on the first day.
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