Strategic Account Manager - Western Canada (40515)

Young Innovations • , AB

1d • CA$80,000 - CA$100,000 • Remote

About The Position

We are looking for a highly motivated and experienced Strategic Account Manager to join our team at Young Innovations. This role is ideal for someone who excels at building strong, long lasting relationships with key clients and partners. The successful candidate will be responsible for managing a portfolio of high value dental accounts, driving growth, and ensuring customer satisfaction through tailored solutions and strategic initiatives. You’ll like this role if: Building relationships Partnering with internal managers to create better value to our customers

Requirements

• Minimum grade 12 education.
• Proven experience in strategic account management, business development, or a related role within the dental or healthcare industry
• Strong knowledge of dental products, services, and technologies, with the ability to provide expert advice to clients
• Demonstrated success in managing high value accounts and driving revenue growth
• Excellent communication, presentation, and negotiation skills with the ability to influence and build trust with senior level clients
• Strong problem solving abilities, with the capacity to proactively address client issues and provide solutions
• Strong organizational and time management skills, with the ability to manage multiple accounts and priorities effectively
• Ability to analyze data, identify trends, and make strategic recommendations
• Proficiency in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite

Nice To Haves

• A bachelor’s degree in business, healthcare, or a related field is preferred

Responsibilities

• Build and maintain strong, long term relationships with key distributor partners, ensuring satisfaction and loyalty
• Serve as the main point of contact for high-priority accounts, addressing their needs and concerns effectively
• Develop customized account strategies to drive sales, identify growth opportunities, and improve overall account performance
• Work closely with distributors to understand their business needs and align our products and services to meet those needs
• Lead efforts to expand business with existing clients through upselling, cross selling, and identifying opportunities for new product introductions
• Ensure that clients achieve maximum value from our dental products and services, enhancing retention and satisfaction
• Serve as a trusted advisor to dental practices, clinics, and other key accounts by providing expert guidance on dental products, industry trends, and best practices
• Partner with sales, marketing, customer service, and product development teams to ensure that client needs are met and exceeded
• Coordinate the execution of promotional campaigns, product launches, and training initiatives
• Monitor account performance, track KPIs, and provide regular reports on sales growth, and strategic objectives. Use data to drive improvements and recommend solutions for distributor success
• Manage contract negotiations and renewals for strategic accounts (mid size groups), ensuring favorable terms for both the client and the company

Benefits

• Full medical, dental, vision, RRSP, parental leave, paid holidays, paid time off, short & long term disability insurance, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED