Strategic Account Manager

TOPPAN Packaging Americas • Charlotte, NC

25d • Remote

About The Position

TOPPAN Packaging Americas specializes in designing and manufacturing sustainable, high-performance flexible and thermoformed packaging solutions for the food, beverage, medical and consumer goods industries. We offer products like transparent high barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental sustainability. TOPPAN Packaging Americas operates as part of the global TOPPAN group, with 22 manufacturing facilities across North America, Latin America and Europe. Want to learn more? Visit us at packaging.toppan.com Summary Description: You will be responsible for coordinating all direct sales activities relative to those accounts and prospective accounts found within assigned area of responsibility. Maintaining regular contact with those accounts and prospective accounts in an effort to grow existing businesses and to also seek out new products and service opportunities. Strive continuously to enhance Sonoco’s overall position in all served markets and potential markets. What you’ll be doing: Manage existing book of business, developing strategies to maintain and expand Sonoco's share while also prospecting with regularity and discipline Deliver a minimum of $1MM+ per year of net profitable growth through share-gain at existing customers Deliver a minimum of $1MM+ per year of net profitable growth through new business earned outside of existing customer network Strong multi-channel prospecting strategies and cadence, driven by proven success of onboarding new customers, tracks prospecting actives in detail Proficient with technology and management of - remote meetings, Microsoft, CRM, LinkedIn, Salesforce, Vidyard Manage working capital to meet division goals. This includes inventory management and accounts receivable. Develop strategies to maximize profitability of your business portfolio Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies. Monitors closely all activity at each customer and prospective customer location and reports on expansions, closings, business trends, and all other factors impacting volume levels. Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis. Establishes and maintains multi-level contacts at all major existing and prospective accounts. Believes in the value of deep and wide relationships, expanding relationships well beyond themselves. Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through call reports Develops and maintains complete list of prospective customers found within assigned area of responsibility. Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets. Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts. Assists division marketing with trade shows, conventions, and trade association meetings as requested. Assists, as needed, with the training of division sales and marketing personnel Submits expense reports, reports of call, and itineraries on a weekly basis and all other reports on schedule. Promotes company goodwill and maintains proper relationships with customers and prospective customers. Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations, and other such data in contacts with external parties. Complies with all company policies. This is a remote position. Ideal candidates will be in the Eastern half of the US.

Requirements

• College degree
• 5+ years of packaging industry and market experience
• Must have good working knowledge of Excel, PowerPoint, and Word.

Responsibilities

• Manage existing book of business, developing strategies to maintain and expand Sonoco's share while also prospecting with regularity and discipline
• Deliver a minimum of $1MM+ per year of net profitable growth through share-gain at existing customers
• Deliver a minimum of $1MM+ per year of net profitable growth through new business earned outside of existing customer network
• Strong multi-channel prospecting strategies and cadence, driven by proven success of onboarding new customers, tracks prospecting actives in detail
• Proficient with technology and management of - remote meetings, Microsoft, CRM, LinkedIn, Salesforce, Vidyard
• Manage working capital to meet division goals. This includes inventory management and accounts receivable.
• Develop strategies to maximize profitability of your business portfolio
• Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies.
• Monitors closely all activity at each customer and prospective customer location and reports on expansions, closings, business trends, and all other factors impacting volume levels.
• Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis.
• Establishes and maintains multi-level contacts at all major existing and prospective accounts.
• Believes in the value of deep and wide relationships, expanding relationships well beyond themselves.
• Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through call reports
• Develops and maintains complete list of prospective customers found within assigned area of responsibility.
• Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets.
• Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts.
• Assists division marketing with trade shows, conventions, and trade association meetings as requested.
• Assists, as needed, with the training of division sales and marketing personnel
• Submits expense reports, reports of call, and itineraries on a weekly basis and all other reports on schedule.
• Promotes company goodwill and maintains proper relationships with customers and prospective customers.
• Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations, and other such data in contacts with external parties.
• Complies with all company policies.

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level