Strategic Account Manager

COLT SERVICES LLC•Pasadena, TX

About The Position

The Strategic Account Manager manages and expands existing client relationships while focusing heavily on cultivating new business opportunities across a territory. The role works with clients, the operations team, and field technicians to help ensure seamless service, clear communication about customer requirements, and adherence to safety and quality commitments. It includes customer presentations and engagement events, and may involve supporting field technicians at customer locations. Overnight travel may be required for up to 80% each week. Responsibilities may change in response to Colt’s business needs, and the incumbent may be asked to perform additional or different duties.

Requirements

  • At least 5 years of experience in Industrial Sales, Industrial Leak Seal, or Industrial Technical (In-Plant) roles.
  • Exceptional verbal and written communication skills, including the ability to interact with professionals at all levels, including Plant Managers and CEOs.
  • Proficiency in Salesforce, Microsoft Outlook, Word, PowerPoint, and Excel.
  • Self-motivated and highly organized, with the ability to work independently with minimal supervision.
  • Valid driver’s license with a clean record and ability to operate a vehicle safely for customer visits.
  • Ability to adapt to changing schedules and priorities.
  • Ability to pass a drug screen and background check per company safety standards.

Responsibilities

  • Maintain and expand relationships with existing customers to drive sales growth (20%).
  • Identify and secure new business opportunities to grow Colt’s client portfolio (80%).
  • Schedule and lead customer-focused presentations, such as Lunch and Learns.
  • Represent The Colt Group with professionalism, honesty, and integrity.
  • Stay knowledgeable about The Colt Group’s full range of products and services.
  • Coordinate customer requirements with the operations team, including clear communication about safety and training needs.
  • Organize and manage client engagement events, such as golf or fishing tournaments.
  • Support field technicians at customer locations when necessary.
  • Uphold Colt’s commitment to safety and quality while driving growth.
  • Travel overnight, potentially up to 80% each week.

Benefits

  • Competitive benefits.
  • Quarterly incentive plan offering uncapped earning potential.
  • Opportunities for professional growth.
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