Strategic Account Manager

Mission Critical Group
•Remote

About The Position

The dedicated Strategic Account Manager owns MCG's deepest, highest-value data center relationships. Strategic accounts are few by design — partnerships that are earned, not declared — and each one warrants dedicated ownership, executive sponsorship, and a multi-year account plan. You will carry a very small, premium book of data center accounts and be measured on the depth, durability, and growth of those relationships rather. The priority is to develop new customer relationships: retain, expand, and co-create. Your book: 2–4 named Strategic accounts, the top of MCG's data center customers. Each account paired 1:1 with dedicated Inside Sales and Solutions Architect support. Executive sponsors assigned per account; you orchestrate that sponsorship.

Requirements

  • 10+ years of strategic/enterprise account management or capital-equipment sales, ideally in data center, mission-critical power, electrical infrastructure, or industrial capital projects.
  • Track record owning $50M+ relationships and orchestrating long, multi-stakeholder, technical sales cycles to close.
  • Comfort operating at the executive level and running a consultative, co-creation motion.
  • Strong commercial and contractual instincts; disciplined Salesforce/forecasting hygiene.

Responsibilities

  • Own a multi-year strategic account plan for each account — relationship map, total available market mapping, integration into data center development, and a co-created joint solution roadmap.
  • Build and maintain C-suite and technical-leadership relationships on both sides, orchestrating MCG executive sponsorship into the account.
  • Drive expansion across MCG's full power-infrastructure portfolio; grow wallet share and protect the installed base.
  • Lead your dedicated account team (1 Inside Sales + 1 Solutions Architect), and pull in Project Management, Estimating, and Services Sales to land complex, multi-phase capital programs.
  • Own accurate forecasting and a healthy, well-qualified pipeline in Salesforce through long capital-project cycles.
  • Serve as the voice of the customer back into MCG product, delivery, and leadership.
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