Strategic Account Manager - Managed Security Services - REMOTE

Binary Defense • Dallas, TX

30d • Remote

About The Position

Binary Defense (BD) is seeking a talented Strategic Account Manager . Overview · Building relationships with your existing enterprise client base to ensure they are engaged with their service and finding value in overall partnership for accounts equal or more than $250K+ in spend · Ensuring your clients are getting the highest return on their investment from their service · Strategically partnering with your clients to understand their key security related business challenges, roadmapping related services, and initiatives · Partnering with internal teams to manage and retain client relationships and build client loyalty · Ensuring client satisfaction, retention, operational efficiency and quality of service for strategic and Tier 1 accounts. (CV = $5-10M) · Growing existing business with product portfolio and additional services based on annual recurring revenue to meet monthly, quartetly, and annual quotas · Acquiring new business for through current client referrals · Onboarding new clients and continuing to engage on a regular basis (weekly/monthly/quarterly) with business reviews and regular proactive outreach. · Traveling quarterly to each client to present business reviews with executive sponsorship. · Supporting the strategic account plan delivery model with white glove service and proactively partnering. · Contributing to the sales team and customer success team for business iniatives and training support.

Requirements

• Bachelor’s degree and 5+ years of related cybersecurity experience
• Ability to have strong business conversations and understand business needs to align our proposition of value.
• Proactively partnering and networking within their territory
• Able to analyze numbers to develop business plans and exceed targets with a systematic approach
• Leverage sales resources including technology, marketing, and technical teams effectively & collaboratively
• Strong communication skills
• Creatively think through and solve problems
• Handles pressure well while meeting deadlines and targets
• Skill in prioritizing and triaging obligations
• Attention to detail
• Excellent time management and organization
• Ability to be flexible in travel and change as the needs of the business evolve

Responsibilities

• Working towards and achieving targets of retention and growth
• Building relationships with senior level individuals across accounts
• Collaborating with others to overcome challenges whilst working in a fast paced and dynamic environment
• Planning and organizing your time effectively
• Delivering customer service and passionate about delivering value & advocating for your clients
• Communicating a clear and concise message verbally or via email
• Developing pipeline and managing sales cycle for growth within existing accounts & new business

Benefits

• Binary Defense offers competitive medical, dental and vision coverage for employees and dependents, a 401k match which vests every payroll, a flexible and remote friendly work environment, as well as training opportunities to expand your skill set (to name a few!).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level