Strategic Account Manager

TEDIA COMPANY LLC•Fairfield, OH

17d

About The Position

As a Strategic Account Manager, you will be responsible for maintaining and developing long-term relationships with a portfolio of key accounts to maximize their business potential with our company. You will be the primary point of contact for these accounts, ensuring that their needs and expectations are met on a day-to-day basis. Your focus will be on maintaining customer satisfaction, identifying new business opportunities, and driving revenue growth.

Requirements

Bachelor's degree in Business Administration, Marketing, or a related field
3+ years of experience in Key Account Management or a related field
Proven ability to build and maintain long-term relationships with key accounts
Strong negotiation and communication skills
Excellent problem-solving and analytical skills
Ability to work independently and as part of a team
Knowledge of sales and marketing principles and practices
Proficiency in Microsoft Office and CRM software

Responsibilities

Act as the primary point of contact for a portfolio of key accounts
Establish and maintain strong relationships with key stakeholders at each account
Understand each account's business needs and requirements
Ensure timely and effective communication with accounts
Provide support and assistance to accounts as needed
Manage account information and maintain accurate records
Develop and implement account strategies and plans
Identify new business opportunities and work with accounts to develop and implement solutions
Negotiate and close contracts and agreements with accounts
Monitor and analyze account performance and provide regular reports to management
Collaborate with internal teams to ensure the delivery of products and services that meet account needs
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Identify and address account issues and escalate as necessary
Attend industry events and conferences to stay up-to-date on market trends and developments
Participate in the development of marketing strategies and campaigns
Other duties as assigned