Strategic Account Manager - South Territory

Ascend Learning, LLC

6d•$80,800 - $115,500•Remote

About The Position

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025. The Nursing Category is fueled by a commitment to excellence as we support the full learning journey of future nurses. Our nursing brands — ATI, APEA, and NursingCE — offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. We provide nursing education administrators and faculty with best-in-class support and expertise. We aid nurse educators in understanding students' comprehension based on nearly two decades of data — including more than 12 million proctored assessments — that detail student learning and performance.

Requirements

Bachelor’s degree required
6+ years of relevant sales work experience
Prior track record of influencing stakeholders up to the executive level, with proven negotiation skills for securing advantageous agreements
Skilled in delivering tailored solutions to clients and managing multiple projects with precision
Proficient in written communication for creating sales documents (proposals, contracts)
Ability to build trust and proactively engage in upselling and cross selling
Strong analytical abilities for sales data interpretation and strategy formulation
Proven track record of delivering results in a quota-based sales environment with multi-year multimillion-dollar contracts
Proficient in CRM software (e.g., Salesforce, Zoho CRM, HubSpot) and MS Office, especially Excel

Nice To Haves

Nursing education industry knowledge
Background in healthcare or higher education experience preferred

Responsibilities

Serve as the lead point of contact for strategic account matters, build and maintain strong, long-lasting client relationships, develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
Identify and understand the roles of the clients’ stakeholders, identify champions, users, the technical team, and the economic buyers
Manage relationships with existing clients to ensure their retention, and customer loyalty – including annual account reviews and reporting
Manage and nurture the sales pipeline, ensure timely follow-ups, and progress tracking
Uncover clients' objectives and pain points, build strategic roadmaps to drive positive outcomes and solutions to meet client needs while providing exceptional customer collaboration and guidance
Develop account growth strategies, collaborate with category leadership, leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable
Prepare compelling sales strategies, messaging, and presentations. Negotiate and close deals, collect implementation details for client execution
Ensure timely and successful delivery of Ascends solutions according to customer needs and objectives, exceeding client expectations
Prepare and present regular reports on account opportunities, sales forecasts, tailwinds, and headwinds to management
Maintain CRM to include prospective client headcount or other category suitability
Stay up to date with, and share, industry trends, competitors, and market conditions to identify new business opportunities