Strategic Account Manager Sr Lead

FIS•Denver, CO
•$177,200 - $301,250

About The Position

The Enterprise Growth Managing Director serves as a senior executive sponsor and strategic advisor for a portfolio of FIS enterprise clients. The role owns long-term client growth strategy, strengthens executive relationships, and aligns teams across FIS around a unified account plan. It focuses on creating lasting value through client retention, portfolio expansion, transformation, and measurable business outcomes. The role helps deepen FIS’s most strategic client partnerships by connecting executive priorities and industry insight with FIS’s portfolio. Success is reflected in sustainable revenue growth, expanded relationships, strong retention and renewal performance, and measurable client outcomes over a multi-year horizon.

Requirements

  • Bachelor’s degree or an equivalent combination of education, training, and relevant professional experience.
  • At least 15 years of experience in enterprise sales, strategic account leadership, consulting, or executive client management, including at least 10 years working directly with executive stakeholders.
  • Demonstrated success leading complex, high-value strategic client relationships and delivering long-term growth, retention, and transformation outcomes.
  • Proven ability to lead through influence in a global, highly matrixed organization and align diverse stakeholders around shared priorities and measurable results.
  • Executive-level communication, commercial judgment, and financial services industry expertise, with the ability to remain composed, decisive, and credible in complex situations.

Nice To Haves

  • MBA or other advanced business degree.
  • Deep experience in financial services, banking, payments, fintech, capital markets, lending, or digital transformation.
  • Experience developing enterprise account strategies, value creation plans, executive relationship maps, transformation roadmaps, and simplified commercial agreements.

Responsibilities

  • Build trusted advisor relationships with C-suite and senior business leaders, serving as the account champion and primary relationship owner for assigned strategic accounts.
  • Develop and lead multi-year account and value creation plans that align client priorities with FIS capabilities, growth opportunities, and transformation objectives.
  • Drive long-term revenue growth, wallet share expansion, retention, and renewals through platform adoption, modernization, cross-sell, and broader use of FIS products and services.
  • Lead cross-functional, matrixed teams across sales, product, delivery, client success, support, implementation, consulting, and executive leadership, creating accountability around one client strategy.
  • Serve as the voice of the client within FIS, resolve executive-level issues, and represent FIS at client forums, industry events, and strategic planning sessions.

Benefits

  • Internal career growth opportunities
  • A voice in the future of fintech
  • Always-on learning and development
  • Collaborative work environment
  • Opportunities to give back
  • The position may be eligible for bonus and/or commission.
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