Strategic Account Manager - Interventional Glaucoma (Chicago)

Sight Sciences•Chicago, IL

13h•Onsite

About The Position

The Strategic Account Manager - Interventional Glaucoma will be responsible for creating demand for Sight Sciences products within assigned territories, adhering to company and industry guidelines. This role involves developing and delivering effective sales and educational presentations to ophthalmic surgeons, analyzing data to create business plans, and managing territory budgets. The position requires maintaining knowledge of industry trends and competitive products, completing administrative tasks, and attending various professional events. The role also includes direct customer contact for optimal clinical outcomes, establishing Key Opinion Leader (KOL) and Future Key Opinion Leader (FOL) relationships, and handling pre-sale and post-sale customer inquiries and issues. Support for company goals, compliance with regulations (FDA QSR, ISO 13485), and maintaining a professional image are also key aspects of this position.

Requirements

Bachelor’s degree or equivalent experience required
5+ years of sales experience
Preferably a minimum of 3 years of medical sales experience in ophthalmology, with a proven track record of success
Successful sales track record in the medical device industry
Ability to navigate complex health systems efficiently
Strong relationship-building skills
Strong sales presentation skills
Ability to work independently and as well as within a strong team environment
Excellent verbal and written communication and presentation skills necessary
Strong business acumen skills
Required residence in territory geography
A valid driver’s license and a clean driving record will be required
Comfortable driving for extended periods of time and navigating various routes

Nice To Haves

Equivalent experience to a Bachelor's degree

Responsibilities

Create demand for Sight Sciences products within both company and industry-compliant guidelines
Develop effective educational and sales presentations to differentiate product(s) compared to current surgical glaucoma offerings with Ophthalmic surgeons within the assigned territory
Analyze data and manage territory to create an effective business plan, including regular funnel management and forecasting
Maintain knowledge of current trends in the industry and competitive products
Manage territory budget and resources
Complete administrative paperwork in a timely manner and communicate with the Manager regarding established key performance indicators and feedback from physicians
Attend various sales training workshops, sales meetings, national/regional conferences, and relevant trade shows.
Maintains direct contact with customers to enable the best clinical outcomes
Establish and foster Key Opinion Leader (KOL) and Future Key Opinion Leader (FOL) relationships
Pre-sale: Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production and shipping schedules
Post-sale: Responds to customer inquiries (RMA, status, delivery, etc.). Resolves production scheduling and shipping or invoicing problems; determines the validity of warranty claims and schedules repair resources
Support company goals and objectives, policies, and procedures that comply with FDA Quality System Regulations (QSR), ISO 13485, and any other applicable domestic or international requirements
Maintain a professional and credible image with key physicians, distributors, consultants, vendors, and co-workers