Strategic Account Executive (Remote)
About The Position
ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. As a Strategic Account Executive at ezCater, you will be essential in driving revenue and fostering strong client relationships within your assigned book of 40 to 60 prioritized accounts. Your role will involve creating and executing detailed account development plans aimed at acquiring new orderers, locations, and encouraging product adoption while retaining and maximizing existing spend. You will manage account relationships end-to-end, ensuring full utilization of ezCater’s solutions by leveraging product specialists when needed. Your ability to identify new sales opportunities within your book of business, both through self-prospecting and handling inbound leads, will be key in meeting sales targets. Through strategic account engagement, you will help customers implement solutions tailored to industry-specific procurement challenges.
Requirements
- 5+ years of B2B and/or Enterprise sales experience selling into complex/networked organizations, ideally to Fortune 1000 senior leadership or other centralized decision makers.
- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels and personas.
- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments.
- Experience selling to procurement and/or supply chain roles.
- Expert use of G-Suite, CRMs (e.g. Salesforce) and other systems.
- Experience owning customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings.
- Demonstrated success identifying, prioritizing, developing, and growing a book of Strategic customer accounts.
Responsibilities
- Manage a book of between 40 and 60 prioritized accounts, with the ability to generate an account development plan, execute a successful playbook, and prioritize accounts within your book, which is comprised of accounts across acquisition, retention, and development lifecycles.
- Build and execute an Account Plan with the goal of acquiring net new orderers, locations, product adoption, and retention of existing spend, either in new or existing account relationships.
- Own Account relationships from end to end, ultimately driving full adoption and utilization of ezCater solutions, including leveraging product specialists when appropriate.
- Build pipeline by identifying new sales opportunities with your assigned book of business through both self prospecting and working inbound leads to meet sales targets.
- Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment and account maintenance.
- Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement and general workplace food challenges.
- Drive and accelerate spend adoption by advising customers on best practices for using ezCater solutions.
- Relay market needs and requirements back to internal ezCater teams, including Product, Technical, and Supply teams.
- Represent ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities.
- Be required to travel 25% of the year; including Sales Kick Off, Together Weeks, and customer visits when applicable.
- Other duties and responsibilities as assigned.
Benefits
- Market competitive salary
- stock options that you’ll help make worth a lot
- 12 paid holidays
- flexible PTO
- 401K with ezCater match
- health/dental/FSA
- long-term disability insurance
- mental health and family planning resources
- remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
- a tremendous amount of responsibility and autonomy
- wicked awesome co-workers
- Relish (and many more goodies) when you’re in our office
- knowing that you helped transform the food for work space
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
