Strategic Account Executive - West

AtlassianSan Francisco, CA
$189,738 - $255,000Hybrid

About The Position

Atlassian is seeking a Strategic Account Executive to join their team. This role involves developing and executing a powerful sales strategy for their most significant and strategically important customer base. The position requires overseeing a specific set of high-value customers, understanding their long-term business goals, and formulating customized strategies to foster mutual growth and success. Responsibilities include nurturing strong relationships with key decision-makers, identifying upselling or cross-selling opportunities, and collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to deliver solutions that align with customer objectives. Atlassian is leading the way in responsibly integrating artificial intelligence into its cloud products, aiming to migrate customers to the cloud while building trust through transparency, moving faster with collaborations, and accelerating customer business outcomes. The company values 'play as a team' and supports employees in choosing where they work (office, home, or hybrid).

Requirements

  • 10+ years of quota-carrying Enterprise Software Sales Experience
  • Experience driving transformation deals in large global accounts with multi-million dollar spend thresholds
  • Experience engaging and building C-level and other executive relationships
  • Experience navigating complex procurement processes with multiple stakeholders and complex purchasing needs
  • Proficient in leading and guiding a highly matrixed support team across geographies, getting cross functional teams aligned and marching toward the same goals
  • Experience managing key customer relationships and closing strategic sales opportunities
  • Extensive experience utilizing a CRM to achieve and correlate key performance metrics
  • Building and leading territory & strategic account plans
  • Proactively engages customers with a consultative, solution-oriented approach in discovering new opportunities
  • Proven track record of meeting or exceeding performance targets
  • Excited to engage and influence your team, driving strength, passion, and excitement to your colleagues

Responsibilities

  • Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success
  • Be the main Atlassian point of contact or escalation point for designated strategic Accounts
  • Developing and implementing strategic sales plans to acquire and retain high-value accounts.
  • Identifying key decision-makers within target accounts and building strong relationships with them.
  • Building and maintaining relationships with C-level and other executive relationships.
  • Understanding the business objectives and challenges of potential customers and positioning solutions to address their needs.
  • Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction
  • Leading complex negotiations and contract discussions with customers.
  • Conducting market research and staying informed about industry trends to identify new opportunities and maintain a competitive edge.
  • Providing regular updates and forecasts on sales performance to senior management.
  • Developing and maintaining a deep understanding of the company's products and services to effectively communicate their value proposition to customers.
  • Traveling as necessary to meet with clients, attend industry events, and participate in conferences.
  • Mentoring and providing guidance to junior members of the sales team, if applicable.

Benefits

  • health and wellbeing resources
  • paid volunteer days
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